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The Communicator's Job Some People Write for History
by Patricia Fripp, CSP, CPAE

In March 2003 I spoke at the Ragan Speechwriters Conference. I made many new friends and found it an exciting experience. One of my new friends John Howze allowed me to share some of his notes with you. I know you will benefit from reading them. Remember, many of the presenters at Ragan write for history.

- The communicator's job is to make the important, interesting.

- People believe stories more readily than numbers/statistics. The hearer processes stories in three ways: intellectually, emotionally, and visually (slides, speaker movements). Start with a story, then use a statistic or visual to emphasize/elaborate the point.

- The "Who" Factor: People are interested in other people. Use stories about people, particularly about heroes. Look internally and externally to the workplace for the stories. Keep an archive or clip file with stories of people you admire, etc.

- The best transitions look forward. ("Fast forward seven years," is one transition I used for one client.)

- Sound words build tension. Crack! (Was that lightning?) In the speech, build tension and then break it/relieve it as a means of holding audience attention. We all love suspense.

- Smell words and other sensory words also trigger the formation of memory. See, hear, smell, feel, taste what?

- Writing is architecture, not interior design. Twist a phrase: "You can't teach a young dog old tricks." - Warren Buffet, billionaire on why he consistently hires retirement-age managers rather than younger ones.

- Useful elements for interesting writing: twisting a phrase, use of alliteration, repetition and rhythm.

- Statistics should be used sparingly and distilled. Startling numbers are effective.

- Quotes allow us to borrow the best that has been said or written. They can convey authority, brevity, relevance, humor, etc. Quotes get the human voice in your speech. Use contemporary quotes if possible. Be accurate. Use tone of voice to convey the quote, rather than saying "quote-unquote." Edit quotes down to the meat. Paraphrase quotes longer than one or two lines.

- And one of my person favorites I heard, "Tell the story of the way through the eye's of one soldier."

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Patricia Fripp, CSP, CPAE is a San Francisco-based executive speech coach, sales trainer, and award-winning professional speaker. She is the author of Get What You Want!, Make It, SoYou Don't Have to Fake It!, and Past-President of the National Speakers Association. She can be reached at: PFripp@Fripp.com, 1-800 634-3035, http://www.fripp.com

We offer this article on a nonexclusive basis. You may reprint or repost this material as long as Patricia Fripp's name and contact information is included. PFripp@Fripp.com, 1-800 634-3035, http://www.fripp.com

 

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