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Dealing with the Sudden, The Unexpected, The Abrupt Shock
by Alan Weiss, PhD

This is written by Alan Weiss, PhD, my partner in The Odd Couple® Marketing and Strategy Seminar. This is excerpted from his "Balancing Act" monthly electronic newsletter: http://summitconsulting.com/newsletter.html

Try to stay calm. Remember that your judgment is the key asset, and it will be muted by emotionalism and stress. Others will need you.

Seek advice. Don't go it alone. Utilize a trusted advisor, who is not intimately involved, as an objective sounding board.

Stay healthy. Fatigue affects judgment and relationships. Get rest, eat logically, exercise.

Take a larger view. Consider the immediate condition in light of your family structure, spirituality, career, and so on. Place the incident proportionally within the realm of your entire existence.

Make tough decisions. They don't get easier with time. End a relationship, leave a job, cut financial losses, decide on a medical procedure. There is no literature that suggests that lengthy waiting improves either the quality or the alternatives in such decision making.

Don't assess blame. Finding the cause will help the restorative process, but finding a scapegoat hinders the recuperative process.

Retain familiarity and habit. To whatever extent possible, maintain some routine and regimen. That familiarity will increase comfort, decrease stress, and aid in judgment.

Don't assume the worst. The worst may indeed have happened, but usually it's not that bad. Work with the current facts, not what might occur.

Look for precedent. Has this happened to you, someone you know, or someone you've read about? Are there responses already proven to be effective and practical for your situation?

Seek outside agencies. There are support groups for everything from compulsive gambling to spousal abuse, and they can immediately provide both comfort and pragmatic next steps. Tuck your ego away and consider such support.

® 2002 Alan Weiss, PhD. All Rights Reserved.

(316 words)

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