by Patricia Fripp, CSP, CPAE
with Diane Parente
PART I -- Meetings
While your elected leaders may be quite at home leading
the annual board meeting, public speaking may not be their
favorite arena.
As even the most seasoned of speakers may experience jitters
before opening meetings, introducing speakers, making announcements
or speaking on panels, it's no surprise that association
leaders may feel uncomfortable in these situations. Here
are some ideas that can make them, and therefore you, the
Association Executive, look good.
Set Up for More Intimate Feeling
Have the chairs set in a more user-friendly way, closer
to the stage and chevroned so the audience is more comfortable.
Certainly, make sure you have enough seats, but don't have
dozens of excess chairs. Why? People usually fill from the
back forward, and it's difficult to build intimacy when
the speaker is a long way from the audience.
It's a good idea to have music playing as people filter
into the room because it sets a tone for the meeting and
puts people at ease. This is especially important at a meeting
where many people are first-time attendees.
Welcome Introduction
Arrange to have an "off-stage" voice introduce the president
or convention chair. This allows the board member or elected
officer who opens, welcomes, and is the first at the lectern
to get applause. They are very dedicated and, no doubt,
have worked very hard without many accolades, so the crowd
appreciation is much deserved. I often introduce people
who will introduce me later in the program. Even though
some people say they do not need the applause, I remind
them that the audience is not only applauding the "Person"
but the "Position" as well.
For Larger Meetings
In my experience, larger, formal programs benefit from
the presence of TelePrompTers. They allow leaders to read
their presentations while looking natural. Through use of
TelePrompTers, speakers can maintain eye contact with the
audience without losing track of their place in their speeches.
Make Your Panels More Relaxed
When working with a panel comprised of industry leaders,
use comfortable chairs and a question-and-answer type format
a la Phil Donahue. Many people come alive in this type of
situation, whereas they tend to stiffen up and feel pressured
to read from their notes in more traditional set ups where
they are standing and giving formal presentations.
Don't Compete with Your Audio Visual
You may think you are providing atmosphere, but dimming
lights for audio visual presentations may be an invitation
for the audience to doze off or leave early. Research has
shown that if you turn the lights down and increase the
sound, people think they cannot hear. As most audio visual
programs can be viewed with the lights on, I strongly suggest
this option.
Make sure all slides or overheads can be seen by people
in the back of the room. And never put too much information
on each visual. This is one of the biggest mistakes even
good non-professional speakers make time and time again.
Remember the adage: less is more.
Rehearsals
Whenever possible, rehearse. These practice sessions give
everyone a chance to get familiar with the flow and timing
of events. It gives you a chance to point out to those not
thrilled about using a microphone just how vital it is that
they do. Even a powerful voice has natural enemies in a
meeting room - from voices in the next room to the whir
of the air conditioner. It's important to keep in mind that
if people can't hear clearly, it's much easier for them
to tune out.
Get the Most out of Vendors/Suppliers
Meeting planners and production companies are a great resource,
as they have a lot of experience and creative ideas. More
importantly, they can make your job easier.
Introducing Guest Speakers
The person who is going to introduce your guest speaker
should see the introduction well before the event. Even
the most intelligent people can stumble over easy to pronounce
words if they are not prepared.
Check the Microphone
Make sure everyone who will be speaking is apprised of the
fact that "the microphone is on." This often asked question
is distracting and can certainly take away from an exciting
opening. Remember, the first 30 seconds of a program has the
most impact. Make it strong! As far as presenters' speeches
are concerned, make sure they don't feel like they must start
with a joke. This is especially important if they are known
as ramblers or people who just aren't funny. If they insist
using humor, make sure their jokes are in good taste and relevant
to the occasion, person or theme.
Distractions
Eliminate distractions wherever possible. If there's a photographer
on the premises, try to arrange for him/her to take pictures
before or after the event. If you have dignitaries at the
head table while someone is speaking, let them know if they
are working on their own remarks it will invalidate the importance
of the message being delivered. Perhaps invite them off-stage
to "enjoy" the program.
Coaching in Advance Pays Dividends
Why not have a speech coach work with your industry leaders
in advance? A little preparation can go a long way in instilling
confidence and competence.
PART II -- Image
Dressing for the occasion is critical. The appropriate
dress will positively affect your leader's comfort and image.
Because image is so essential to a successful presentation,
I asked Image Consultant and Coauthor of "Mastering Your
Professional Image" Diane Parente for her advice. Here's
what she had to say:
PF: How can male association leaders have more impact
and power on stage when they are not used to speaking? We
want them to look more confident and look at ease on stage.
We know that a lot of that sense of presence comes from
the way they dress. Any advice?
Parente: What they have to do first is concentrate
on the selection of their suit . They should stand in front
of a mirror and check the fit of the suit, how it looks
on them, how the colors coordinate with what they are wearing,
and proper tie selection. I suggest that they take a Polaroid
so they can objectively see how they dress. In addressing
groups most men wear dark colors with light shirts. I recommend
that they wear less contrasting colors and wear an interesting
patterned tie.
Second, he needs to consider his audience. Is the group
a traditional audience or are they in an artistic, creative
field? For each field, he needs to "bridge the gap." For
example there are four ways of dressing. They are:
- traditional
- elegant
- dramatic
- sporty
Each one conveys a different message. Once the message
is understood, then he can parlay that to the appropriate
group.
PF: What advice do you have in addressing your association
of electricians if you are president of the group?
Parente: It is essential for the president to wear
a dark suit with a light contrasting shirt. He needs to
pick a tie that hopefully matches his eye color as well
as some kind of red or yellow or other color that adds contrast.
He needs to pay attention to the fit making sure the tie
reaches his waist. His jacket is best closed, and his pants
should breeze the top of the shoes. The shirt collar is
also very important for a man. Also key is good quality
fabric that lays well. When he stands, he must make sure
that he is immaculately groomed.
PF: What advice do you have for women -- especially
if they are the first woman to be president or the convention
chair of their association? They want impact and want to
dress for the prestige of their position.
Parente: A dark color is always appropriate, but
women can get lost on stage in black or navy. They can wear
purple, red, fuschia, or teal. I suggest having a color
with impact, and that the color be a carry over image from
their stationery and business card. It helps to keep with
the image they convey in all their marketing materials.
Also important is to show a shape with the cut of the suit.
Next, be careful of hemlines. When on stage the hemline
could appear too short. Make sure it is a good fit around
the waist and shoulders and that there is no buckling around
the chest area.
PF: If you are as short as I am, do you recommend
that I wear all the same color?
Parente: Absolutely.
PF: If you were a tall woman, would you suggest
wearing the same color?
Parente: No, I would break the colors up. Your friend,
Jeanne Robertson who is 6'2", could do almost anything.
Tall people often break up their colors because they don't
want to intimidate other people. To look more approachable,
wear colors like red or fuschia or perhaps a dark skirt
at mid knee. And wear low heels. Shoes are important when
you are on stage. Keep the shoes and the hemline coordinated
because the emphasis should be on the face.
A tall person could wear a bright jacket with a lightly
patterned shirt or blouse with two colors. A dark skirt
will then cut the height down by three or four inches.
PF: If you were on a panel where you were one of
six speakers, what would you do differently?
Parente: I would dress a bit more approachable.
I would not wear a strong, dark color unless the other panelists
dress in dark colors. If you are part of a panel for a small
group or addressing a small group, I would be more approachable
by wearing separates. That means a jacket and skirt and
top combination. For a man I suggest a sports jacket and
slacks.
PF: Any other recommendations?
Parente: I always recommend that when women wear
a blouse or sweater and have to wear a little lapel mike,
that they put lingerie straps inside their blouse. Also,
tuck your blouse or sweater into your panty hose to eliminate
extra bulk around the waist. And for tall or long waisted
men, their shirts often come out from their waist. They
should have their tailor put velcro strips into the waist
band of the pants. Strips of 2" or 3" will keep their shirt
neatly tucked in during the day.
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