Today's audiences have very short attention spans. They
are stimulation junkies with limited interest levels. Their
television habits have coined a new term--channel surfing.
With the advent of remote control no one watches anything
that stands still enough to bore. Click, switch, fast forward,
record and mute give them power over the medium. Sub-standard
content, boring material or inane commercials are no longer
endured. Your audience will forgive you of almost anything
except being boring. This is especially true for association
executives.
Since as professional speakers we perform live, this is
the same frame of mind we confront when we stand before
our audiences. We are no longer competing with yesterday's
general session speaker--we are now competing with the likes
of Jay Leno, David Letterman and MTV. Developing a presentation
that is stimulating, spirited and in motion is a necessity.
That is why I suggest the following tools that will add
"zing" to your material and presentation for your next association
meeting.
WORKING WITH HUMOR
There are basic principles of humor which can enliven your
talk. Perhaps the most important one is to avoid telling
generic "funny stories," but rather find and build more
humor within the context of your own stories. Jokes may
get a laugh, but a humorous personal story pertinent to
your talk will freshen up your anecdote and will be memorable
for your audience. You can build rapport with your members
by telling stories on yourself as they apply to your subject.
Come up with an experience which was embarrassing for you
if the point you are making can be tied into an awkward
moment which caught you off guard and is humorous in the
retelling. Study your material, discover a vignette which
is relevant to a segment of your speech, insert it as a
humorous example in your talk, and cap it with a punch line
- this is the essence of comedy.
It is also fun to introduce an entertaining "character"
to your story. Then, as you present the anecdote, learn
to affect the role of that character on stage by shifting
your position, changing your head movement or facial expression
-- amazingly the audience can "see" the story and appreciate
it more. It takes practice - rehearsing in front of a mirror,
trying new material out on friends, and discarding it when
the story falls flat. But, when you put comedy into your
material and make your audience laugh, you will keep their
attention and add to their enjoyment.
WORKING WITH MOVEMENT
Effective role playing and character portrayal depend heavily
on the use of "body language". On the platform it is an
essential part of your message and can help you enhance
the words you use to create pictures in the minds of your
audiences. First, avoid repetitive use of the same movements
or gestures. It's a difficult exercise, but it's important
to practice a variety of movements and to control the same
repeated gestures with your hands. Try practicing a speech
by clasping your hands behind your back to avoid meaningless,
repetitive arm and hand gestures. It will be tough at first
to concentrate on your talk without using your hands, but
it will help stop superficial flailing and gesturing. Remember,
if you lose track of your gestures, it doesn't mean your
audience will. So learn to use gestures which you have complete
control to avoid using them too often or too broadly.
The same applies to facial expressions and movement of
your position on the platform. To emphasize a shift in your
speech content, move to the left or right of the lectern.
If you have a strong point to make, use that moment to take
a step or two forward to emphasize that issue. Movement
rehearsal is essential to ensure your gestures are relevant
and not superficial or redundant. It is important not to
overdo the same gestures or stand inert before your audience.
Movement keeps your presence fresh. Even with top notch
subject matter, superfluous or repetitive movements can
be discordant, just as no gestures can render your presentation
boring.
WORKING WITH VOICE AND SPEECH
Humor and movement strengthen speeches . Your voice and
the inflections of your speech are truly vital. The way
you pronounce words can weaken your presentation. An example
is saying "axchually" in place of "actually" or "perfekly"
in place of "perfectly."
Even if you have good diction and speak clearly and correctly,
you have many natural enemies on the platform. Noisy air
conditioning systems, faulty microphones, banquet staff
clattering dishes, association members whispering and moving
in and out of the room, all of these distract your audience.
As an association executive your job is to make the best
possible impression on your members. You need to sound intelligent,
powerful, polished, articulate and confident. In today's
competitive market these qualities are not optional, they
are essential. A technique for being more profound is to
use short, simple declarative sentences and to cut out useless
words. You can be more articulate if you make a special
effort to pronounce the final sound in a word and use its
energy to carry over to the following word. "Pay special
attention to the final "t" and "ng."
WORKING WITH DELIVERY
One of the most exciting elements of presentations I have
learned is the art of not using my voice. Pausing at exactly
the right moment in your speech is often more effective
than anything you could do with your voice or body movements.
A symphony orchestra becomes a lot more "listenable" because
of the variety of sound--sometimes soft, sometimes loud,
sometimes still. Learn to pause more often. As you know
your material very well, you may have a tendency to talk
too fast. Your audience may be hearing your information
for the first time, so it is important to slow down and
give them the opportunity to catch every word.
The faster you speak, the more you have to open up your
material with pauses. If you do not, you limit your audience's
ability to absorb your stories and ideas. Using pauses and
silences to punctuate your material will draw in your audience.
After making a point or delivering a punch line, accentuate
it by standing still and shifting only your eyes. The impact
will be much greater. Another key element to the delivery
of a speech is how you use your energy levels. Studies have
proven that the first and last 30 seconds of a presentation
make the most impact on the audience. Don't be afraid to
grab your audience. But develop pacing and variety in your
delivery energy. If you come on with a gang-busters opening
and then drop to a steady low energy level, your presentation
will seem flat. If you stay high energy for the entire program,
you may risk losing your believability. Adopt variety and
pacing in your delivery and your audience will remain alert.
(1,115 words)
Patricia Fripp CSP, CPAE is a San Francisco-based executive
speech coach and award-winning
professional speaker on Change, Customer Service, Promoting
Business, and Communication Skills. She is the author of Get
What You Want! and Past-President of the National
Speakers Association.
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