Sales Process Expert, Sales Training & Coaching
Tom Redmond, Jr., CPCU*
“Every process is either a competitive advantage or an economic drain.”
East Coast Fripp Associate Tom Redmond, Jr. specializes in evaluating and improving client sales processes. Tom has over thirty-five years experience with specific expertise in the generation of and management of sales. For the last twelve+ years, Tom has successfully assisted clients in designing systematic sales processes, process maps, and measurement protocols for new business development. He has worked with thousands of sales professionals conducting in-person workshops, seminars, and public speaking appearances.
Tom’s Fripp & Associates practice includes one-on-one coaching with individual sales professionals, sales managers and sales teams.
Prior to consulting and training Tom’s employment included positions with global insurance brokers primarily in the Commercial Property and Casualty Insurance segment. During his tenure with these brokers, he led and managed a variety of specialty insurance product teams, the largest personal lines facility in the country, several profit centers, and the North American aviation and aerospace division. Tom acted as broker and account manager on complex multinational clients.
His educational background includes a B.S. in Industrial Relations and Management from Seton Hall University, the prestigious Chartered Property and Casualty Underwriter (CPCU) designation, and is a Certified Instructor on Overcoming Call Reluctance. Tom is a frequent speaker and writer on the subjects of sales strategies, techniques, and client service.
Due to his background as a “street level” frontline sales executive, Tom delivers a unique perspective and empathy with today’s and tomorrow’s sales professional. From entry level salespeople to high-performing producers and senior management, Tom has the ability to win over his audience and create a strong sense of loyalty, enthusiasm, and commitment to action.
Tom has an added connection with Fripp Associates. Not only is Tom an East Coast Sales Generation Patricia Fripp Associate, he has a strong association with Patricia’s brother and frequent co-presenter Robert Fripp, the legendary guitarist.
Tom’s Speaking & Training Topics Include:
- Overcoming Objections
- Producing Business In A Changing Market
- Appointment Making: The Sales Person’s Mission
- Sales Slump Solutions
* Tom’s designation CPCU is the prestigious Chartered Property & Casualty Underwriter. It is the equivalent to the CPA designation in the accounting arena. Tom’s high successful insurance career prepared him for training in all industries.