Last December, my show partner and fellow Hall of Fame speaker Marilyn Sherman and I had the pleasure of attending a Garth Brooks concert at the Colosseum at Caesars Palace—arguably the finest venue on the Las Vegas Strip. The experience was not just a musical delight; it was a profound lesson in audience engagement, mirroring […]

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Academy Award speeches are not the best examples of great acceptance speeches. There are, however, many unforgettable moments. Here you will find my second list of favorite Oscar segments. We will look to see why. Oscar examples that make the speech bigger than the recipient. Meryl Streep, Best Actress, The Iron Lady, said, “This is […]

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As a presentation skills expert, I’m often asked, “Where do I find good stories and examples for my presentations?” The answer lies in our everyday experiences. Here are a couple from my own journey, focusing on the important role of customer service. Consider this: every interaction your organization has with customers either strengthens or weakens […]

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As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]

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As a budding entrepreneur embarking on my journey with my upscale men’s hairstyling salon, I vividly remember attending my first management seminar. This was, of course, many moons ago, yet one statement from that day has stayed with me: ‘Your business is as good as your worst employee.’ Quite the alarming thought, isn’t it? Fast […]

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Watch your use of “Basically” and “Simply” Many of my clients offer complex solutions to solve their customers’ problems, streamline their businesses, and protect their valuable assets. They engage me to help their technology experts simplify the complexity of their offerings so that their buyers will understand why it is a good investment. I tell […]

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Every story has a “Once Upon a Time.” The place where the intricate weave of values, experiences, and influences begins to shape the fabric of our lives. As a speech coach, I guide my clients to revisit their own “Once Upon a Time,” unraveling the threads of their past to better understand the tapestry of […]

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When we reminisce about Hollywood, it’s often the stories that movies tell that captivate us the most. Screenwriting teacher Robert McKee eloquently states, “Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience. They are the currency of human contact.” Storytelling: The Cornerstone of Effective Leadership Many of us […]

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