How to Sound Intelligent in a Speech or Sales Presentation
by Patricia Fripp, CSP, CPAE
If you are delivering a sales presentation, keynote speech, Board of Directors up date choose your words carefully to build credibility, sound intelligent, and make your message understood. When you do, you can be repeated frequently from boardroom to convention hall. Your goal is to speak in a way that gives you a competitive edge.
The One “Thing” to Avoid
By Patricia Fripp, CSP, CPAE
The one thing you should always avoid when you speak is—“thing.” What a fuzzy, flabby, non-
specific word! Never be vague if you want to be believed. Use exact, precise words—words with power and value.
People tune out when they hear weak, overused, catch-all words. Yet, it’s all too easy to become sloppy when giving advice to our audiences. For example, how many times have you heard a speaker say, “There is one thing that determines your success”?
In our recent speech coaching camp, I was amazed how often we heard the word thing. Sitting there, I started jotting down some words that could substituted for thing whenever we’re are tempted to be lazy with language. The next time you hear a speaker (maybe even you) use the word “thing,” jot down the sentence and substitute a stronger, more specific word. Below are some that I jotted down randomly as I sat in the back of the seminar room. (I’ve alphabetized them for your convenience.) I bet you can come up with many more. What words would you substitute?
“The most important ____________ is…
approach
assumption
attitude
challenge
commitment
conclusion
condition
consideration
deduction
deliberation
detail
discipline
distraction
element
event
example
exercise
experience
fact
focus
habit
idea
image
inspiration
instruction
lesson
message
method
miracle
moment
necessity
opinion
opportunity
option
organization
paradox.
perception
philosophy
practice
precaution
principle
problem
process
program
reason
reflection
routine
safeguard
secret
sentiment
speculation
speech
strategy
tendency
thought
thought
view
way
Just imagine how many specific words you could come up with to replace the vague word thing with very little consideration? Think about these words, carry them with you, and use them to add more power and precision to your presentations and conversations.
Choose your words carefully to build credibility, sound intelligent, and make your message understood. When you do, you can be repeated frequently from boardroom to convention hall.
* * *
Patricia Fripp is indemand as a sales presentation skills trainer to company’s such as ADP, Business Objects, Veritas Software.
Known as a speaker’s speaker she partners with Alan Weiss, who is the consultant’s consultant in The Odd Couple Marketing Seminar.
How to Build a Profitable Speaking and Consulting Business

Alan Weiss and Patricia Fripp at The Odd Couple Marketing & Strategy Seminar for Speakers, Consultants, and Coaches
Patricia Fripp, CSP, CPAE is an executive speech coach, sales presentation skills trainer, and award-winning keynote speaker. www.fripp.com
4 Comments »
RSS feed for comments on this post. TrackBack URL




Patricia, what a great list. I’ve often had the same issue when posting tips on my blog. This list not only works for speaking but for writing as well. Thanks for taking time to compile them!
Comment by Benita — July 24, 2011 @ 6:18 pm
Thanks so much!!!!
Comment by Patricia Fripp — July 25, 2011 @ 8:25 pm
Hey Patricia, nice post by the way. Personally, I believe that the best way to overcome stage fright is to practice a lot before the big performance. Before delivering your speech, you should really practice and master your pieces. Mastery and familiarity is the key. When you are really prepared, you will actually have more confidence. You will have fewer worries about failing because you know that you have worked hard for the show. Practice a lot and the win will surely be yours.
Comment by Damon — August 12, 2011 @ 8:07 am
[...] Patricia Fripp (@PFripp) writes about the importance of being deliberate with the words we choose in How to Sound Intelligent in a Speech or Sales Presentation. [...]
Pingback by Trusted Advisor » Now Presenting…Four Experts on Powerful Presentations » Trusted Advisor — September 16, 2011 @ 10:01 am