Recently, I had the pleasure of joining Derek Arden’s Monday Night Live chat show for his fourth-anniversary show. Derek asked us all to give five ideas in five minutes. Alongside my esteemed colleagues Tim Durkin, Tracy Hooper, and Will Kintish, we embarked on a mission to distil our wisdom into five-minute nuggets. However, in a […]

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Last December, my show partner and fellow Hall of Fame speaker Marilyn Sherman and I had the pleasure of attending a Garth Brooks concert at the Colosseum at Caesars Palace—arguably the finest venue on the Las Vegas Strip. The experience was not just a musical delight; it was a profound lesson in audience engagement, mirroring […]

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As a presentation skills expert, I’m often asked, “Where do I find good stories and examples for my presentations?” The answer lies in our everyday experiences. Here are a couple from my own journey, focusing on the important role of customer service. Consider this: every interaction your organization has with customers either strengthens or weakens […]

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As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]

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Watch your use of “Basically” and “Simply” Many of my clients offer complex solutions to solve their customers’ problems, streamline their businesses, and protect their valuable assets. They engage me to help their technology experts simplify the complexity of their offerings so that their buyers will understand why it is a good investment. I tell […]

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When we reminisce about Hollywood, it’s often the stories that movies tell that captivate us the most. Screenwriting teacher Robert McKee eloquently states, “Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience. They are the currency of human contact.” Storytelling: The Cornerstone of Effective Leadership Many of us […]

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Criticism, or as you may prefer to call it, “constructive feedback,” is an invaluable resource for anyone looking to refine their presentation skills. While the sting of criticism can be unsettling, embracing it as a tool for growth is a hallmark of a seasoned professional. The Audience as Critics In my extensive career as a […]

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In the competitive world of business, earning the right to win new clients is a crucial skill, especially for those early in their careers. Whether you’re a financial planner, a salesperson, or an entrepreneur, the challenge remains the same: How do you earn the trust and business of potential clients? Let’s delve into some proven […]

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Tell me what you say you want. Show me one week of your life and I will tell you if you will get it.  Every day is a good time to challenge everything you do, expand your thinking, refocus your efforts, and dedicate yourself to your future. If you haven’t done this already this year, […]

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