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What clients are saying about speaker Patricia Fripp's keynotes
and seminars...
San Diego County Regional Airport Authority
"Your keynote was a highlight of the CAPPO conference. Our VIP guests from the National Institute of Government Purchasing (NIGP) were so impressed that they plan on contracting with you for one of their upcoming conferences."
—Jana Vargas, Director of Procurement, CAPPO
American
Payroll Association
"How
do you do it? For nine years you have continued to top yourself.
Thank you so much for your many extraordinary contributions
to the success of the American Payroll Association's 2005
Annual Congress.
As our
Pre-Congress emcee you energized the audience and introduced
each speaker with your always dependable and exuberant flare.
You said something during your presentation that stays with
me, 'APA brings payroll professionals together in unity, pride,
and celebration.' You absolutely captured what Congress is
all about. We couldn't have said it better! Your message was
created to mirror our theme for the whole Congress. As our
first speaker, you set the stage for what was a perfect meeting.
If that
wasn't enough during, at Congress you taught and inspired
our attendees in four dynamic workshops. With sessions on
how to sell yourself, how to get ahead, leadership skills,
and public speaking, you provided encouragement and practical
tips that gave attendees the confidence and knowledge they
need to improve their job performance.
Your
critiques are outstanding as always! In all your many responsibilities
you performed with great charm, high energy, and unfailing
professionalism. You truly give your all to APA. You are one
of a kind!
Many,
many thanks for continuing to be one of our greatest weapons
for APA Congress to make sure that each year it is always
better than the last one!"
—Dan Maddux, Executive Director
Alain Pinel Realtors
"As you know the Saratoga Alain Pinel Realtors are highly successful. Many make a million dollars a year. This means although they enjoy good speakers and trainers they are often very difficult to impress. Based on your reputation I expected your message would be the perfect way to start the year. However, you really exceeded my expectations!
Your message was uplifting and entertaining, yet very practical. As you gave specific words and phrases that the agents can use in their sales presentations it was obviously you were not giving Speech 101. Many of the agents said you were the best speaker they had ever listened to. The best compliment I can pay you is the recommendation that you be part of this years training for all our offices. This has resulted in three more programs in this quarter!"
—Carol Burnett, Vice President & Managing Broker
Morgan
Stanley
"Thank
you for your fine program on sales presentation skills. We
are already putting your ideas to work."
—Thomas Moore
ADP
"Thank you for the 7 spectacular presentations at the year end workshops for 2007. The clients loved you!"
—Lois Fried, CPP, Client Trainer
Focus
Network Chicago
"Patricia
perfectly portrays poise, pitch, pace, passion, power and
punch with punctuation, playfulness pizzazz, precision and
preciseness. Her popular presentations pop with panache, positivism
and potential! Presidents, professionals, paupers, pals and
paparazzi all prefer prodigious portions of this praiseworthy
paramount 'Princess of Pronunciation.' With parable, paradox,
prose and parlance Patricia will pep you up, position you
for greatness and, with no prattle or palaver prompt you to
prevail!!"
—Gordon Matthews, President
Meetings Professionals
International, Rocky Mountain Chapter
"On Behalf
of the Meetings Professionals International Rocky Mountain
Chapter thank you for speaking at our January 2007 event.
Here are just a few of the comments we received:
'Amazing speaker—very useful topic.'
'Best most motivational speech ever!'
'Patricia's presentation Life is a Series of Sales Situations
was relevant to job duties and professional growth! Excellent!'
'Great speaker. Useful for both planners and suppliers—very
rare!'
'Patricia was excellent, very informative, knows her content
and subject matter, and has a great presence!'
'Awesome speaker! I learned so much that I can apply to my
life and career.'
'It was an excellent program. Patricia Fripp was fantastic.'
Thank you for making our event a success."
—Kristin Hutton, President, Meetings Professionals
International Rocky Mountain Chapter
Jackson Hewitt Tax Service Inc.
"Thank you so much for your presentation at our annual conference. Your message was not only well received but presented in an entertaining way. You helped make this conference one of the best ever by aligning your message with our theme as well as providing great content."
—Mike Lister, Chairman, President and CEO
Innisbrook Wraps
"Imagine a sales force filled to the brim with confidence,
passion and powerful words ready to set their sales records
on fire. That's a reality for Innisbrook after your 2-day
seminar at our National Sales Meeting with Patricia Fripp.
Beginning
with the conference calls in anticipation of the meeting,
you created an eagerness among our sales force and management
team. Our reps gleamed invaluable advice from the first interaction
of a 45-minute one-on-one session with you.
We've
received many voice mails and emails from our reps expressing
their gratitude at the investment Innisbrook made in them.
They often refer to your sessions as exciting, entertaining,
and information-packed. Your ability to provide enhanced words
without criticizing put our reps at ease, and allowed them
the opportunity to stand up in a group of their peers without
fear. Perhaps the greatest compliment to you is the overwhelming
sentiment that they were dreading two days worth of a speaker,
but your animated presentation made the days fly by and they
enjoyed every moment of it!"
—Sharon McHugh, VP of Sales
Rodan + Fields / Darphin
"All our
account executives absolutely loved your presentation. It
was incredibly motivating and very relative to their jobs.
You did an amazing job."
—Allyson Tabroff, Sales Administrator
Unitech
America, Inc.
"In my 10 years in sales and marketing, I must say you are
the most dynamic, charismatic, and knowledgeable person and
coach that I know. After our two-day sales conversation and
presentation skills training, both my sales and technical
support team feel that they now have a secret weapon. I would
recommend you to anyone who needs training in making sales
and look forward to our next meeting."
—Bill Lewis, Director of Sales and Marketing, North America
Collins Barrow
"Well
you lived up to your billing. I laughed and I cried, five
thumbs up. Our group of sophisicated Chartered Accountants
loved you."
—Todd MacDonald, Director
Plantscape Industry Alliance
"Our
CalScape programs are designed to entertain, inspire, and
develop our members. Your keynote speech "Life is a Series
of Sales Situations" and breakout session 'How
to Promote Your Business High-Tech, Low-Tech, and No-Tech'
were once again very well received. As one of the CalScape
attendees posted this on her blog...
'Hearing
the keynote speaker Patricia Fripp was more than worth the
price of admission of the entire conference. Yes, I've heard
her before, and yet it was extremely valuable for me and my
business to hear her again. This is a speaker and business
person who lives what she teaches and her advice is very specific.
Patricia models her message and is constantly reinventing
herself. Therefore she instructs along a continuum, as she
continues to develop. Most importantly, I am different from
when I heard her last, and even if she had given the same
talk (which she didn't) I heard what I most needed to learn.'
Thanks
once again for the value you brought to our event and industry.
Your pre-conference presentation skills for our Board of Directors
was a great success. Thank you for this valuable bonus."
—Mary
Golden, Executive Director
California
State Automobile Association
"Patricia's
highly interactive keynote speech was great. I've received
nothing but positive feedback from the entire team. The meeting
went very well and I'm grateful that Patricia was so good!"
—Steve Sumner, Alliances Manager, Membership Products
Biz
Talk '06
"Many of our comment cards from the 850 member audience said
'Patricia Fripp is one of the best parts of the Biz Talk '06
Conference!' Thank you for being such a great emcee and breakout
speaker!"
—Harlan Hutson, President, Harlan Hutson Entertainment
Promoter and Co-Founder
Society of Consumer Affairs Professionals
"At the
2006 SOCAP convention, Patricia delivered one of the best
keynote presentations I've ever attended. This was no small
feat because some of the other guest speakers were bestselling
authors and celebrities. She certainly held her own on the
same program with the male-dominated platform and was interesting,
entertaining, and memorable. What made her all the more impactful
was the breakout session where she offered presentation advice
that is immediately applicable. Patricia is one of those rare
individuals who lives life to the fullest and inspires others
to stretch beyond their comfort zone and take risks. I definitely
recommend working with Patricia!"
—Tom Asher Director, Consumer Insights & Consumer
Relations, Levi Strauss & Co. and Chairman-elect of Society
of Consumer Affairs Professionals
Choice Hotels
"Thanks
so much for your energy, spirit and expertise as you presented
to our franchises. They really enjoyed hearing from you and
our program benefited from having someone of your caliber
on the schedule."
—Christopher Yellen, Vice President Property Systems
CalSAE
"On behalf of California Society of Association Executives
thank you for your time and expertise at our first Annual
Conference. Your presentation significantly contributed to
the success. Our attendees thought 'Selling Yourself, Your
Ideas, and Your Product or Services' was engaging, informative
and right on target. Your session carried a great buzz and
many have requested you repeat it next year."
—Stephanie Flores, Director of Education
Novartis
Pharmaceuticals Corporation
"We all
enjoyed your presentation at the S.O.C.A.P. Symposium. The
entire organization and N.Y. Metro S.O.C.A.P. chapter was
highly energized and impressed with your session."
—Robin Moriates, Associate Director, Training
and Development, Customer Interaction Center
Royal
Scandinavian Inn
"What
a dynamo you are!! I thoroughly enjoyed your presentation
on sales presentation skills."
—Dianne Calderon, Director of Sales
Union Hospital Health Group
"You made our fourth annual UHHG Leadership Advance a
raving success! You were awesome, just outstanding! Of course,
I have quickly come to expect nothing less from your speaking
performances and speech / presentation training.
After
you had been here earlier in the year, I quickly realized
that I was not the only one so impressed with you. Everyone
else who heard you was too. Needless to say, I had numerous
requests from staff to somehow get you back. So we did!
The
points you make are practical, understandable, and no-nonsense,
and your delivery is entertaining, energetic, and motivational.
Your vivid stories teach your lessons so that people at all
levels can understand and respond."
—Steven
Reed, Executive Vice President
Learning
Well
"Learning
Well is all about keeping students physically and mentally
healthy. Patricia Fripp was all about keeping our caregivers
mentally healthy through encouraging words of hope and specific
words of action. All of this was accomplished with Patricia's
own particular brand of humor, joy and energy! The audience
left her presentation with a new sense of joy and motivation
for excellence."
—Donna A. Stephens, CEO
Texas
Credit Union League
"Easy to recover from a conference with you have the opportunity
to work with delightful professionals like yourself!
We will send you a formal letter, however I thought you'd
like to see comments from your highly acclaimed session...
Patricia Fripp, CSP, CPAE 4.86 on a 5 point = excellent scale
Opening Keynote Address: Rising to the Occasion: How to Be
a Champion to Your Members and Staff
Please list a key concept or idea you can apply from this
session:
Focus your concern on being 'employable' not being 'employed.'
Many good points. A job is not just a job, but an opportunity
to impact someone's life.
Don't forget who you really work for 'the member.'
Get employees to act as if their name is on the door.
She makes sense (practical).
Leave an impression - keep members happy and service them
as they are owners of the credit union.
Your credit union is only as good as your worst employee.
What did you like most about this session?
The speaker's message & presentation.
Upbeat, positive.
Her enthusiasm.
The stories that illustrated the points.
Her stories.
How she used her examples to fit into credit union philosophy
'People Helping People.'
Service stories and customer service techniques.
Her style & delivery.
Champion service for member.
Content - but foremost presentation.
Comments:
Enjoyed her very much.
Very professional.
This was an informative presentation, presented in a workable manner.
I appreciated your incorporation of our industry into your presentation.
On a final note, one of my employees immediately began to
read Get
What You Want when we returned to Dallas. She shared
in our support team meeting last week that, though she doesn't
read much, she's enjoying your book and learning some things
along the way. You wowed our audience and your gracious gift
of books encouraged my staff.
Thank you my friend!"
—Janine McBee, Training Resources, CUDE
PASBO
"Fantastic! I am extremely pleased bordering on ecstatic with the feedback I received. You delivered just as you said you would. You might have to get used to speaking and working in Pennsylvania. See you at our next meeting for your keynote and breakout sessions."
—Jay Himes, Executive Director
American Home Shield
"I wanted to let you know how much I enjoyed the hands-on
sales training you provided to our Western sales team last
week. I have attended many courses over my years and must
say that at some point in the day most had me looking at my
watch to see when they'd be over. However, your program flew
by, I couldn't believe I sat there for 10 hours and actually
was prepared to invest a few more hours. Your enthusiasm,
knowledge of OUR business and the practical applications you
taught to our team will benefit the careers of many of our
sales professionals, as well as our customers. I look forwarded
to you being an active part in American Home Shield training
events in the future. Thanks again! "
—David J. Crawford, Sr. Vice President
Lawrence Ragan Speechwriters Conference
"Another
triumph. How you can reduce this group of long-experienced,
overeducated, well-connected, ultra-sophisticated and in some
cases cynical speechwriters to a bunch of awestruck, gasping
school boys and girls—I will never know, even though
I've watched it happen twice! Thanks for yet another great
show."
—David Murray, Publisher,
Speechwriters Newsletter Chairman
First American Title
"You
sent them out 'buzzing' which was our objective. Thank you
for sharing your nuggets of experience and wisdom with our
crowd. The First American Title audience appreciated the feminine
perspective and the fact that you controlled your destiny
with the decisions you made about your upward mobility throughout
your career. That message rang true with a lot of our folks.
You and Maria Valentin were the roses among quite a few old
thorns.
My sincere
appreciation for brightening, enlightening, and 'batting clean-up'
at our 2005 Bay Area Sales Conference."
—Mark Sachau, Bay Area Regional Vice President
First
American Title
"Once
again, 'THANK YOU!' You were wonderful and really helped 'wow'
our audience. A true professional...and you asked such good
questions of the previous speakers. We enjoyed having you."
—Peggy Adams, Vice President's Executive Assistant
Microsoft
"Great job on the session for the Microsft Inside Sales team."
—Gary Schafer, General Manager, SMS&P Inside Sales
Microsoft
"Thank you one more time for a great job at our All
Hands meeting! Every rep that I talked to totally enjoyed
your session!
For fun last night we did Scavenger Hunts with our team members. Some
of your session content even made it into 2 of our Scavenger Hunt team
names/chants. I know you would have loved to see that!"
—Roger Demers, Group Manager, SMS&P Inside Sales
Lawrence Ragan Communications, Inc.
"The conference was a great success. Thanks for a tremendous keynote session. I loved it...and took copious notes. Thanks again for participating...we loved having you for a repeat performance."
—Cristin Clifford, Director of Meeting Planning
American Home Shield
"When we first spoke in early 2003 about the possibility of having you speak at an upcoming Regional meeting, I was immediately captivated by your magnetic personality. From that first conversation, I knew we had to engage you for our meeting. Of course, I was not disappointed.
At the meeting, as I watched you conduct a full-day Sales Presentation Skills Training, I saw more active participation from my team than I had ever seen. I could feel the excitement from all of my sales employees. Afterwards, they could not wait to get out in the field and use the specific techniques they had learned. During the session, you were coaching one of my sales team on how to give a "Hollywood" presentation. You were able to coach her in such a manner that her story brought the meeting participants to tears they were so enthralled. For the next few weeks after the meeting, I continually received e-mails, phone calls, and voicemails from my team touting their successes after trying some of the techniques you taught them. It was clear that your influence on every participant was effective and long lasting.
We were convinced we had to have you come back to work with another sales team. I was delighted that we experienced the same active, enthusiastic participation as the first session.
After such great results from these two meetings, we still
wanted more! The Advanced Management Training you conducted
with your associate
David Palmer, PhD was exceptionally productive. My managers
stepped out of their comfort zones with their presentations
and management skills. The overall experience was very helpful
and also brought some much needed team building. Part of the
success came from the fact we have developed such a comfortable
rapport with you. The entire group appreciated how you enjoyed
coming to the dinners with them and became part of the AHS
family.
After leaving the management meeting with such enthusiasm and excitement, once again I wanted to find another occasion we could work together. Based on our past success it was easy to convince my colleagues to hire you for our National Sales Meeting. Wow! You certainly did not let me down. You proved you really are multifaceted and the hardest working speaker we have ever met! You proved you are a great keynote speaker, speech coach, MC, "Voice of God", and even capable of performing after dinner comedy (I am still laughing!).
Your influence on the American Home Shield team has been instrumental in helping to increase sales, perfect presentations, and build confidence. My managers are also really enjoying and benefiting from your phone coaching.
For all of this, I want to say with the deepest sincerity, Thank you, Thank you, Thank you! You are truly magnificent!"
—Shelly Al-Hashash, Vice President
LA Weight Loss Franchise Company
"It was a pleasure working with you again. You're a true professional and everyone enjoyed your presentation."
—Jack Bachinsky, Senior Vice President Marketing
William
E. Wood & Associates
"We really enjoyed having you speak for our real estate sales
professionals. You were wonderfully high energy, entertaining,
and informative."
—Stephanie Carlock, Training Department
William E. Wood & Associates
"I assume you "wow-ed" your next audience just like you did
ours. I have heard nothing but outstanding comments from the
agents and managers."
—Nita Everton, Training Manager
Association of Home Office Underwriters
"Patricia really did her homework, beginning with the conference
calls with me, but more importantly, right up to the last
minute when she continued to interview our current and former
Presidents in the hospitality suite the night before she was
set to go on. She then tailored her talk to the events we
had just experienced as if she had been there with us. What
a talent! The comments for the attendees included: 'Awesome'
and 'What a dynamite way to end the conference!'' Her energy
and enthusiasm for our conference were palpable."
—Roland Paradis, Program Chair, Lincoln National Life
Insurance Co
William E. Wood and Associates
"I thoroughly enjoyed every minute with you over the last
two days. Lunch with you and Gail was wonderful - I learned
an amazing amount just watching you in action socially. The
General Meeting and Power Players presentations were overwhelmingly
successful - you were admired and enjoyed by all."
—Kim Georges, Director of Relocation
American Payroll Association
"You played a key role in helping 1,800 attendees "Tune into
Payroll Success." Without missing a note, you showed them
how to cut out the clutter, master technique, and celebrate
every single stage of life. When it comes to engaging the
audience, you are the maestro!
For five days every year the American Payroll Association
benefits from your skill, knowledge and generosity of talent.
We first hired you to speak in 1986. You continue to amaze
me how you delight audiences. Every year your write a customize
speech for our convention and add new breakout session for
our attendees to learn from."
—Dan Maddux, Executive Director
PureOlogy Reasearch
"Thank you for the dynamic presentation for PureOlogy. We
also appreciate your skill and patience coaching each member
of our team on their presentation as well as acting as the
emcee Voice of God. Our sales managers want you back for customized
sales training."
—Cheryl Markham, Vice President
American Home Shield
"You created more active participation from my team than any
other speaker or trainer we have hired. Your influence on
the American Home Shield team has been instrumental in helping
to increase sales, perfect presentation and build confidence."
—Shelly Al Hashash, Vice President Sales
NARTA Australia
"On behalf of the Narta Management and Board I would like
to personally thank you for making a huge contribution to
the success of the Narta 2003 Conference on Hayman Island.
The feedback from all delegates on your participation, content
and professionalism confirmed your credentials as a world
class speaker."
—Kay Spencer, Managing Director, NARTA Australia
San Mateo Credit Union
"I would be happy to work with you anyday. You are a
true inspiration and you were an absolute HIT with our hit.
Lecia and I have the opportunity, on many occasions, to conduct
outside training sessions as well as attend. It keeps us fresh
plus allows us to spread our wings. Thanks again, so much,
for making our Staff Development Day as HUGE success."
—Kathleen Behrendt, Training Manager
Travis
Credit Union
"Patricia
Fripp was awesome! Our training day went very well and everyone
raved about her presentation. It was very nice meeting her
and three weeks later you can hear employees buzzing around
and repeating the same expressions Patricia shared with us.
She hit the mark on her presentation and everyone thoroughly
enjoyed her."
— Lisa Lacross, Travis Credit Union
The
ASI Show!
"Our attendees really enjoyed your presentation and we hope
to hire you again."
— Natalie Townes, Director of Education and Training,
The ASI Show!
Association
of Home Office Underwriters
"I truly did enjoy working with you and thought you delivered
WAY more than what you had promised. It was very much appreciated
how you incorporated the comments of the past presidents."
—Roland Paradis, FALU, CLU, Convention Chairman, Association
of Home Office Underwriters
Cremation
Assn of North America
"Thank you again for two fantastic presentations. It is such
a pleasure to have you speak at our convention for the second
time."
— Stacy Broviak, Meeting Planner, Cremation Assn
of North America
PASBO
"Fantastic! I am extremely pleased bordering on ecstatic with
the feedback I received. You delivered just as you said you
would. You might have to get used to speaking and working
in Pennsylvania. See you at our next meeting for your keynote
and breakout sessions."
—Jay Himes, Executive Director, PASBO
Allstate
Insurance
"You were fabulous! The group just loved you. I hope you get
lots of bookings as our members sing your praises at their
respective companies. Here are the write-in comments that
were included on some of the session evaluations:
- Wonderful
and practical.
- I
picked up great tips for effective presentation skills.
- Bring
her back - pay her double! (numerous times)
- Bring
her back - pay her triple!
- An
excellent presentation.
- Many
great tools and parallels to our environment.
- Compelling
speaker and woman - has a distinct presence and a poise
that transfers to the audience in the form of educated,
informed energy.
- Congratulations
on all of the accomplishments in your life. Bring her back
and pay her double!
- Exceeded
my expectations.
- I
could see her several more times.
- What
a delight!
- She
was worth every penny you paid her. She was a 12 on a scale
of 1-4.
- Loved
it - learned it - will live it!
- Enjoyed
this from beginning to end.
- Loved
the movie trivia examples to training.
- Excellent,
excellent, and more excellent.
- Lots
of great ideas.
- Captivating
and dynamic speaker - useful techniques that can be used
in our training.
- Practical
information that can be used right away.
- Terrific
speaker!
And the
beat goes on..... Thank you for being Y-O-U. You made our
Society of Insurance Trainers and Educators conference special."
—Carla Vesper, Allstate Insurance, SITE Conference
Co-Chair
Aon
Risk Services
"Thank
you for rearranging your schedule in order to participate
as keynote speaker for our meeting. I have heard nothing
but positive feedback from the group. You were very
entertaining and your techniques very practical.
One producer actually called me late afternoon yesterday to
report that he left after our conference for a prospect meeting.
In the prospect meeting this particular producer used
your technique regarding 'telling stories about what his clients
would say about him and how he helped them' to sell
himself. Good news was he landed the account. Thanks
again Patricia for making our sales conference a success."
—Linda Chan, Aon Risk Services
Ales Group
"It's
March 2nd, and I'm STILL hearing sound bites from your presentation
in Cancun! The sales reps and management alike have learned
so much from you, and their performance speaks for itself.
Both divisions had fantastic months.Thank you so much, Patricia."
—Courtney Richards, Ales Group
Nevada
Govenor's Conference on Tourism
"You will always be one of the very best speakers ever heard."
—Valerie Moon, Convention Chair, Nevada Govenor's
Conference on Tourism
ADP
National Account Services
"Patricia
Fripp is the BEST! She keynoted our major client conference,
Meeting Of The Minds, in 2001 and was a HIT! Not only as the
opening keynoter, but also for conducting HALF of the ten best
break-out sessions. Clients judged the 115 presentations and
voted Patricia's five break-outs in first, second, third, seventh
and tenth place. "Based
on this incredible feedback, we have invited her back to do
the keynote and even more breakouts at Meeting of the Minds
2002. And, just as we did last year, ADP has engaged her to
train our session speakers. (Many are experts in their fields,
but not professional communicators.) "We
achieved the highest client ratings ever for the quality of
our breakout sessions/speakers, AND we continue to hear rave
reviews for Patricia from our internal folks, . Impressed by
Patricia's performance, both AG Consulting and other groups
within National Account Services have engaged her for speaker
training. And, because she is one of the country's top sales
trainers, we have also hired her in that capacity. "I
fully recommend her as a perfect trainer/coach for your sales
teams!"
—Dave Larson VP, Client Marketing & MOTM Conference
Chair
FedEX
"Thank you so much for a wonderful job at our National Sales
Conference. We are receiving very positive feedback from your
sessions!"
— Lyn Karnstedt, Sales Training & Development
Pacifico's
Beauty Products
"Thank you very much! You were extremely inspiring and remarkably
informative! I learned more about presentations from you in
4 hours than I did in business school! This is the third time
you have spoken for us, and not the last."
— Jennifer Olson, Pacifico's Beauty Products
San Mateo
Credit Union
"Thank
you for your presentation at our Training day. You were just
as good as I remember 10 years ago. You undoubted made difference
in their lives just like you did mine.
Take care, I am confident that we will have a chance to work
together again in the future."
—
Lecia M. Roundtree, Vice President Human Resources, San Mateo
Credit Union
ADP
National Account Services
"At the ADP Year End Seminar you touched everyone's hearts including
mine in 1 hour, I can not imagine what you could do in an all
day training coarse. You are a fabulous speaker and your book
is GREAT."
—Rosemarie Wilson, ADP, Major Accounts District Manager
Crestcom
International, Ltd.
"Thank you for an exemplary performance. I have received about
25% of the Post International Meeting Surveys and 'ya' done
good.' We ask folks to rate various parts of the meeting on
a scale from 1 to 10 (with 10 being the highest). Please keep
in mind we have a vary jaded audience. These folks listen to
and present top quality speakers to audiences around the world
on a day-to-day basis. They have 'seen them all.' Most of the
scores I have seen for you were 10s. Occasionally you received
a '10+' and even a '10!'
I was most impressed with the hard work you had to have done
to weave the details of our organization into your presentation
seamlessly. If that was not obvious to our audience, it was
most certainly appreciated subliminally. "When given a task
handle it magnificently." You did! The added touch of autographed
books and the individual photos will continually remind our
folks of your message ... and you. I wish you continued success
in being a shining example of what a person in the speaking
and training industry can be. Positively!"
—Bob Sanner, Director
ADP National Account Services
"Thank you for speaking at our year end seminar. Our clients
loved you! Our trainers loved you! What more could we ask for
other than will you come back next year?"
—Linda Olander, Director, Client Service Manager ADP
American Payroll Association
"One of our trained workshop evaluators who attended your session
on public speaking said, 'I found Patricia to be a presenter
that exceeds our ratings scale. She provides the right mix to
cover the entire group.' In speaking to others after the class,
they all said if this was presented again, they would take it
as they feel there is more to learn than they could get in one
time to improve their skills."
—Jim Medlock, CPP, Senior Director of Education and
Training
San Francisco Chamber of Commerce
"Thank you
for an absolutely stellar program yesterday. You have completely
spoiled me for all other speakers. I appreciate your help in
marketing the program and helping to pack the room. You made
me proud of the job I was able to do for the Chamber. You are
truly a class act! I hope to be able to work with you again
soon."
—Jason Kleimola Manager, Marketing & Programs
American Payroll Association
"Patricia Fripp has been the primary aspect of the American
Payroll Association's commitment to the improvement of the presentation
skills of APA's National Speakers Bureau members. For the past
five years, Patricia has not only entertained but also dramatically
improved the skills of APA members presenting technical topics
at workshops, conferences and seminars. Patricia's Points of
Wisdom and bringing "Hollywood" to technical presentations has
tremendously improved the speakers ability to make technical
topics come to life."
—Jim Medlock, CPP Senior Director of Education and
Training
Anchorage Convention & Visitors Bureau
"You
are by far the BEST! I am still hearing wonderful accolades
about your program."
—Bonny Sosa, Community Relations Manager
Anchorage
Chamber of Commerce
"Thanks for your great programs. You have created a cult following
here and I'm sure they will want to be Fripped again."
— April Jensen
American Payroll Association
"You did it again! Even though you continue to amaze me year
after year, I believe one of our Congress participants summed
it up best, 'Patricia is always dynamic. Even though she has
been speaking for APA for several years, she always manages
to bring new experiences and new ideas. Patricia has so many
amazing qualities, but one of my favorites is her ability to
remember everything that everyone tells her and her special
talent of putting a little Hollywood in every presentation.
Patricia is a great motivator and really does a fantastic job
of getting audience participation. Her own life experience are
a great asset to the members of APA.'
Thank you for providing APA's Congress participants with your
amazing magical qualities that they come to expect each year.
You were truly an important part of making our 18th Annual Congress
in Orlando our most successful Congress ever. We look forward
to having you as part of our APA family for years to come."
—Dan Maddux, Executive Director(A client since 1986.)
Northwest NSA Chapter
"I'm already hearing good 'buzz' from the meeting. Not many
'big time' speakers would invest a 13 hour day into a medium
size chapter. Be on the lookout for our official thank you letter."
— Brian Walter, Program Chair
Crestcom International
"WOW!
You really delivered a knockout punch as the guest speaker for
Crestom's International Meeting. You brought fresh, to the point
materials that were applicable to everyone of our US and International
attendees - no easy task. As you are aware, our Distributors
spend every working day of their life utilizing materials and
techniques by the masters: Zig Ziglar, Bob Pike, Harvey MacKay,
Tom Hopkins, and other luminaries. With your one hour presentation,
you vaulted to the head of the list.
Patricia, I've heard, monitored, and critiqued a lot of professional
trainers in my 30 years in this business, and I must say that
I was really impressed with the obvious research you did on
our organization. You displayed an incredible depth of knowledge
about our products, sales process, and even our vernacular.
Thanks for the effort and for delivering far more than you promised."
—John Krause, Executive Vice President
American Association of Nurse Anesthetists
"As
always you were bigger than life on stage and our members loved
your presentation. It was good to see you again after all these
years, and I enjoyed talking with you between presentations."
— Jeffrey
M. Beutler, CRNA, MS Executive Director
Wardrobe for Opportunity
"Thank you for the WONDERFUL seminar. Everyone learned something
even the more seasoned speakers. It was particularly helpful
to me. Thanks again for taking your time to support our work!"
—Karen
Smith , Executive Director
eWomenNetwork.com
"You were absolutely fabulous at the conference. I have heard
nothing but raves about your insights and presentation. Thank
you for being the generous person you are."
—Kym
Yancey, CEO
Blue
Cross Blue Shield of South Carolina
"Thank you once again for a great presentation to our Management
group! I have received a lot of praise for your presentation
as well as the others as being fun, informative, and interesting.
I hope you also enjoyed spending time with our group and getting
to know us a bit. Thought you'd be interested in one comment
that specifically referred to your presentation: 'Patricia Fripp
- Extremely interesting! Learned the most from her.'"
—Jill Davis, Special Assistant to the CEO
Meeting Of The Minds
"Thanks for your outstanding contribution to Meeting Of The
Minds convention. Looking forward to working with you in the
future."
— Bill Zint
Cyborg
Users
"Where do you get that never ending source of energy and enthusiasm?
The ratings from the conference evaluation forms were almost
all "Outstanding" as I knew they would be. Your Keynote presentation
was right on and so many attendees told me how wonderful it
was. Many mentioned that they were going to take your advice
to write a paper on how beneficial the conference was for them
and why they and others should attend future conferences. I
personally had heard you recommend that years ago at an APA
conference and have taken one key item that I have picked up
at each conference, to dazzle my boss with. He knows the value
of the conferences as wants me to attend, but looks forward
to my emails when I return.
The sessions that you presented were also a big hit. I had planed
to attend the first one, but when I got there your room was
overflowing!!! There were twice as many people as had signed
up. After hearing your keynote, they wanted to take your session.
That is the best evidence of how valuable your speech was."
—Edythe Childs, Director H.R. Processing Center & Information
Services, American International Group, President
AG
Consulting
"You did
a super job!!!!!!!!!!!!!!! "
—Regina Lee, President
AG Consulting
"Patricia, Thanks for coming! The feedback was great! We got
the best rating we've ever had on a regional conference, and
I'm sure it was due to your session!"
—Karen Beaman, General Manager Professional Services
Country Hearth Inns
"This weekend I read your book. It had many helpful insights.
I appreciate your humor and incredibly resilient attitude. It
occurs to me that, as companies reevaluate their positions —
stock and otherwise — your services will be even more in
demand."
— Rebecca Miller, Vice President, Marketing
Andersen Consulting
"On behalf of Andersen Consulting, Roy Schoen, and Jennifer
Paradela, I would like to thank you for delivering an excellent
presentation at our Global BIP Training Conference in Ft. Lauderdale.
It was such a pleasure meeting you and watching you in action
as you assisted in coaching Roy Schoen, BIP's managing partner,
on the development and delivery of effective presentations,
as well as participating in the general session as a meeting
attendee, and incorporating all of that into an outstanding
presentation.
You made a great impression on our attendees and helped us accomplish
our goal of motivating BIP personnel to take charge of their
careers. We have already received numerous verbal and written
comments from various attendees recognizing what an excellent
job you did!
As a meeting coordinator, and past participant, I have to say
you are one of the most energetic, and engaging speakers that
I have ever had the pleasure of doing of doing business with.
As part of the planning team for this year's event, we greatly
appreciated the dedication you exhibited by listening intently
and taking notes throughout our sessions in order to grasp key
business messages important to our audience.
As you know from past experience, an Andersen Consulting audience
is truly a 'tough crowd.' Being leaders in their field, it is
rare that they are impressed by an external presenter/motivational
speaker. You have definitely left a favorable impression on
this group of Andersen Consulting employees. I will do my best
to spread the word of how true your message sings for many of
our employees across our firm.
Thank you once again for your commitment and contribution to
the success of our meeting. I look forward to the possibility
of working with you sometime in the future."
—Susan M. Cummings
NAWBO
"Fabulous doesn't begin to describe the presentation you gave
today for our NAWBO group! I have always known that you were
really, really good, but you exceeded my high expectations!
Thank you for making me look like the hero for booking you!"
—Carolyn Brown, Program Chair
American Society of Women Accountants
"We deeply appreciate your commitment of time and energy
in making Setting Sail for the 21st Century an experience that
educated and energized everyone involved. With sincere thanks,
—Laura Skoff, Executive Director
Andersen Consulting
"Patricia Fripp did a superb job with her content and delivery,
as well as providing coaching for my presentations."
—Roy Schoen, Andersen Consulting
ISSA2000
"Thank you for participating in ISSA2000; the membership
benefited from your presentation. Our mostly male audience who
sell janitorial supplies seems to really connect with you. Here
are some of the comments:
- 'Best
I have attended in 36 years.'
- "Best
speaker you have ever listed in the many years I've attended
ISSA seminars. A must for next time.'
- 'What
a useful treat! Thank you.'
- 'The
best speaker we have had in years! Intelligent, motivational,
knowledgeable, entertaining.'
- 'I
really liked the audience interaction. She brought out a
lot of good blocking, tackling, ideas to get and keep business.'
- 'Very
good presentation. Many ideas I have heard before, but they
were presented in a 'fresh' manner.'
- 'Excellent
speaker with lots of ideas.'
- Finally
someone realizes that being creative and entertaining has
a place in our business.'
- 'Many
engaging ideas, questions to ask ones self about what we
are doing, and ways to move ahead.'
- 'She
is dynamic, energetic and full of useful ideas that are
common sense approaches to successful selling.'
- "It's
very good reminder of ideas and advice our company are trying
to use.'
- 'Excellent
perception of the basics of doing business, reinforced the
keys that we sometimes lose in the shuffle of every day
reality. The basics fall behind and we forget how important
we as a company are!'
- 'Great
stories. Great interaction. I do like more structure, but
the ideas didn't necessarily need to be given in a structured
format.'
- 'Great
speaker for early morning. Enthusiastic and energetic and
very motivating.' "
—Anthony
Trombetta, Education & Training Manager, ISSA
WorldScape
2000
"The response to your keynote was phenomenal. Attendees raved
about your presentation with comments like: 'absolutely fabulous,'
'best keynote ever,' 'terrific and hilarious,' to name a few.
In the afternoon news had traveled fast and the room was packed
out. Your know we pulled all the tables out of the room and
replaced them with more chairs, almost filling the aisle and
doorways, and the room was still packed.
The surveys simply raved about you: With many comments such
as 'please bring her back next year', 'had obviously spent
a lot of time researching our industry,' etc. I wonder if
you would consider coming back next year."
—Steve McCurdy, Conference Chairman
Bartlett Tree Expert Company
"We could not have asked for a more thought provoking and
uplifting way to conclude our convention. The entire group
will long remember the specific Bartlett antidotes that you
peppered your speech with and the simple real-life advice
you provided. My expectations of the presentation were far
exceeded. In a word you were simply... outstanding."
—Greg Daniels, President
Elizabeth Arden
"Thank
you for the seminar presented to Elizabeth Arden. The sales
force thoroughly enjoyed it. Most importantly, they felt cared
about while empowered to take charge of their collective and
individual futures."
—Leslie Barber, Vice President, Marketing
Capitol
BlueCross / Blue Shield
"Thank
you for an outstanding performance in our Fall Marketing Conference.
You are extremely interesting, very energetic and you closed
our conference with a bang."
—Michael MacGee, Vice President
Cremation Association Of North America
"On
behalf of the members of Cremation Association of North America,
thank you for your participation in the 81st annual convention.
I deeply appreciate what it takes to prepare for presentations
to industry peers, plus the time and commitment necessary,
especially under such rush circumstances."
—Jack Springer, Executive Director
MCI WorldCom
"You were fantastic! Thank you for speaking at the MCI WorldCom
Government Markets Conference in San Diego. Your preparedness
and the quality of your workshop was very well received. Based
on the improvement in the presentations the next day, your
workshop was a 'smashing' success. We hope we have the opportunity
to call upon you in the future. Again, thank you for your
professionalism and preparation."
—Mike Serbousek, Vice President, Government Markets
Ohio Bureau of Employment Services
"Thank
you for coming and presenting for our Apprenticeship 2000
Conference. It was a pleasure getting to know you and your
presentations were wonderful."
—Carol Brigham, Ohio Bureau of Employment Services,
Workforce Strategies Group
"Excellent!
On behalf of the Ohio State Apprenticeship Council and all
who attended the Apprenticeship 2000! Conference, we thank
you for your part in making it a success. We have received
enthusiastic comments. You helped set the standard for future
conferences. Thank you for helping make Apprenticeship 2000!
interesting, informative and entertaining. You were excellent,
thank you so much."
—Jean Sickles, Director, Ohio State Apprenticeship
Council
Country Hearth Inn
"Your generosity of spirit is inspiring. I particularly appreciate
the time you spent with individuals throughout the conference
so that you became a part of rather than apart from the event.
I am renewed and encouraged by your style and your energy.
I am inspired by how much you care about what you do."
—Rebecca Miller, VP Marketing, Country Hearth Inn
Tiburon, Inc.
"A
great big 'Thank You' for a super job at our conference. We
heard nothing but accolades for your talks with us. I'm already
putting to work some of the things you taught us. Thanks also
for the copy of Speaking Secrets of the Masters - I'm
picking up loads of good ideas."
—Bruce Kelling, CEO, Tiburon, Inc.
"Thank you for your fabulous job incorporating Tiburon and
our clients issues and direction into the presentation. I
loved it! The afternoon session on speaking skills was a lot
of fun!Thanks again for having done such a great job!"
— Darcy Hislop, Vice President Client Division, Tiburon,
Inc.
"I thoroughly enjoyed your presentation at the Tiburon, Inc.
User Group Conference in San Francisco. I am most impressed
with how you were able to express to our clients that we really
want to know what issues are on their minds - both positive
and negative - so that we may build relationships that lead
to successful partnerships. I'm looking forward to hearing
you speak at future Tiburon, Inc. gatherings."
— Carrie Hargis, Communications Specialist Tiburon, Inc.
Customer Support Center
MCI
WorldCom
"Thank you for the great presentation you did for MCI WorldCom
in Coronado. All of us benefited from your expertise and experiences.
I personally know that the two presentations I have made since
the class were better because of what I learned from you."
— Robert.L.Smith,
MCI WorldCom
Yes
A Positive Network
"Thank you so much for such a superb performance to the Indianapolis
Yes crowd! You were even better than I expected!"
— Lisa Svenstrup,
Yes A Positive Network
SalesLink
"After Patricia Fripp worked with our sales team for one day
we totally rewrote our sales presentation based on her invaluable
advice. Since then, we have enjoyed dramatic results and significantly
higher sales. She is frequently quoted by all our salespeople.
A day with Fripp was a great investment."
— Joe Wester,
Senior Vice President, SalesLink, A CMGI company
Society of Corporate Meeting Planners
"Thank
you for helping make this conference a truly memorable event,
you were a real slice of life, thank you for being so inspirational."
—Cynthia Dugan,
Director, Society of Corporate Meeting Planners
APA
"Thank you so much for your presentation to APA's National
Speakers Bureau and all the other presentations you made at
APA's Congress. The critiques and the comments at congress
said all your presentations were very well received, you are
definitely and asset to APA's Congress."
— Jim Medlock,
APA
Delta Health Systems, an SMS Company
"We thoroughly enjoyed being Frippnotized last week. Our
customers loved your presentation! I look forward to seeing
you again sometime."
—Ginny Brady
Delta
Health Systems, an SMS Company
"We certainly enjoyed your presentation. It struck a positive
chord with our customers who have been facing some very difficult
times. Your humor, honesty and "straight talk" helped energize
them for the remainder of the conference and was a great kick-off
event. I'm certain you'll be invited back in the future.
I also
appreciate your willingness to conduct a workshop after your
keynote. You seemed to really connect with our customers whether
it was during your keynote, workshop or while networking.
You are a class act!
Thanks again for being 'Fripptastic.'"
—Keith Crownover,
General Manager
Texas Statewide Telephone Co-Op
"You had the highest rating of all the speakers at the
conference. Your message fit our group perfectly. I can honestly
say you are one of the most memorable speakers that we have
ever had."
—Carol Hutton,
Executive Director,
SACUBO
"Without
a doubt, you put out more energy than any five other professional
speakers could muster up. We cannot thank you enough for the
electricity you provided during your keynote speech, two breakout
sessions, and the entire annual meeting."
—Ed Poppell,
Convention Chair
United Airlines
"You were a great hit with our staff, exactly what we needed.
The information you provided, and the manner in which it was
delivered could not have been better."
— Dan Berube,
General Sales Manager
California Interment Association
"Exciting,
versatile and memorable, all are appropriate and I add downright
fun. You are a professional in the best sense of the word. Your
enthusiasm set the tone for a great conference. Thank you for
the spouse program at no extra charge. Your fee was a great
investment."
—Bonnie Alexander,
Administrative Director,
National City Bank
"I continue to receive very positive comments regarding our
Top Gun sales celebration last October and, in every case, your
presentation is mentioned as one of the best and most memorable
parts of the program. Thank you again for an outstanding program."
—Robert Garrison
Southern Region Experian
"Once again - you were awesome!! As I surveyed the attendees
of the meeting, the most widely received compliments were about
your two hours with us. Fast paced, energetic and memorable
were just a few of the positive comments describing your session.
Thanks for making such a solid contribution to our meeting."
— Robb Temple,
Region Vice President
International
Special Events Society
"The
critiques we received found you to be a 5, the highest score
available. Without question your presentation on Getting Ahead
should be repeated at all chapters and they should all require
mandatory attendance."
— Ginger Kramer,
VP of Programming, Northern California chapter of ISES
Capital
Blue Cross/Blue Shield
"Thank you for an outstanding performance in our 1999 Fall Marketing
Conference. You are extremely interesting and very energetic
and you closed our conference with a bang."
— Michael MacGee,
Vice President
Cremation
Association of North America
"On
behalf of the members of CANA, thank you for your participation
in the 81st annual convention. I deeply appreciate what it takes
to prepare for presentations to industry peers, plus the time
and commitment necessary, especially under such rush circumstances."
— Jack Springer,
Executive Director
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