Executive Training & CEO Coaching
Improve Your Team's Performance: Know When to Lead
and When to Manage
Every manager and every leader needs a clear understanding of the differences between managing and leading. Both are essential, but there are significant overlaps and distinct differences to understand. Knowing what your respective team needs, when, and how best to present it are essential skills for every manager.
In this program, you learn and practice:
- Your roles and responsibilities as a leader, when to use them, and why
- The distinction between being effective and being efficient... and which one comes first
- How best to achieve clarity of outcomes.
Who should attend?
Managers and professionals across all industries and functional areas.
Performance Reviews: Moving from Painful to Productive
Some managers actually enjoy the process of writing, delivering, and receiving performance reviews, but it's a very small group. Rarely is it enjoyable because to do it well takes careful observations, consideration, and knowing a process that usually works for both people. The key is to ensure that both sides understand the intent as well as what is meant and perceived as being fair.
In this program you will practice and learn:
- Keys to giving a fair and constructive performance review
- How to ask good questions that lead to results you want from performance reviews
- How to receive and use your own performance reviews constructively
Who should attend?
Managers and professionals across all industries and functional areas.
Maximize Your Influence: Learn the Power of Questions
One of the most powerful...and influential...tools you own is your ability to ask the right question, at the right time, and in the right way. The person asking questions controls the conversation because she/he determines the subject, depth, and duration of the discussion. Beyond knowing the 'right' questions to ask, how you look and sound to others can have a significant impact. It takes work to use this knowledge systematically and purposefully. This program will help you maximize your influence through the power of questions.
In this program you practice and learn:
- Techniques to read your audiences
- The power of body language
- Why it's best to begin at the end
Who should attend?
Managers and professionals across all industries and functional areas.
Psychology of Influence: What Works, Why It Works, & How to Do It
The ultimate form of influence is to have the other person decide to do what you want them to do, without asking. You can significantly improve your ability to influence others by knowing the three levels of resistance, how to deal with each, and using the six weapons of influence.
About David R. Palmer, Ph.D.
Dr. David Palmer is an experienced management consultant, executive, educator, negotiation expert, and professional speaker. His expertise includes twenty-six years of experience in the areas of management, marketing, organizational development, finance, negotiations, price negotiations, and research.
Learn more about David R. Palmer
