Best of Frippicisms

Dear Visitor,

Thank you for visiting Fripp.com. Some of the most popular free resources on Fripp.com are my Frippicisms. Below are some of my favorites. I welcome you to print them out and enjoy.

Thanks again,

Patricia Fripp

Technology: Technology does not run an enterprise, relationships do.

Sales: It is not your customer job to remember you, it is your obligation and responsibility to make sure they don't have the chance to forget you.

Employee Retention: To build your business hire only the already motivated.

Sales: Life is a series of sales situations, and the answer is NO if you don't ask.

Sales: Don't celebrate closing a sale, celebrate opening a relationship.

Goals: Think Big, Start Small.

Goals: Tell me what you say you want, show me one week of your life and I will tell you if you will get it.

Time Management: No point doing well, that which you should not be doing at all.

Balance: We can have it all, but not at the same time.

Networking: There is no point going anywhere people don't remember you were there.

Self-Confidence: If you have great ideas and no confidence to share them, you will not get credit for having them.

Teamwork: A team is a group of people who may not be equal in experience, talent, or education but in commitment.

Success: If you don't 'act as if your name were on the door' it never will be.

Success: Our goal should not be to be employed, but to be employable.

Reputation: Your business is as good as your worst employee.

Values: It is not what you say you believe that is important, but what you model, encourage, reward and let happen.

Life: When you focus on what might have been, it gets in the way of what can be.

Business: For a company's advertising strategy to work, it has to be handled not only corporately, but also individually.

Success: The future belongs to charismatic communicators who are technically competent.

Success: You do what you have to do, to do what you want to do.

Father Frippicism: Don't concentrate on making a lot of money, but rather on becoming the type of person people want to do business with.

Mother Frippicism: It is the inside you that is important. Dress up and look good so you attract people who can find out how nice, interesting and valuable you are.

Quality: The quality of your life depends on how you respond to the situations and circumstances you find yourself in.

Life: Never argue with the inevitable.

Marketing: Your marketing efforts have to be ongoing, consistent and relentless. Hi Tech, Low Tech, No Tech and sometimes totally shamelessly.

Sales: It is not your client and prospects job to remember you. It is your responsibility to make sure they do not have the chance to forget you.

Speaking: If you can stand up and speak eloquently with confidence, or at least stagger to your feet and say anything at all you will be head and shoulders above your competition.

Sales: Your best clients are the hottest prospects for your competitors.

Sales: Nurture the clients you have, never take them for granted.

Sales: The real sale comes after the sale, reselling the customer you have to retain their business.

Self-Confidence: If you have great ideas and no confidence to share them, you will not get credit for having them.

Communication: Outside of the privacy of your own home, all speaking is 'public speaking'. There is no such thing as 'private speaking'.

Communication: Today's audiences are stimulation junkies with short attention spans.

Communication: The first 30 seconds and the last 30 seconds have the most impact in a presentation.

Communication: Your talk must be emotionally and intellectually satisfying.

Communication: Your audience will not remember what you say, but what they see in their minds. Tell stories.

Communication: The purpose of speaking is to order, clarify and intensify the experience for the audience.

Communication: Your audience of 1 or 1000 will forgive you anything except being boring. Being too predictable is boring.

Entrepreneurial: Take the initiative, creatively remove the obstacles, save the customer.

Business: Everybody brings in business, serves customers and increases profits.

Success: There is natural talent, but not overnight success.

Success: It is not who you know, but who wants to know you.

Customers: If you lose a customer you lose two ways, (1.) you don't get the money, (2.) your competitors do.

Marketing: There are two types of people to market to, those who know and love you, and those who never heard of you.

Clients: Customers want quality, value, speed, convenience, choice and to be appreciated.

Technology: Use technology to serve, but don't lose the personal touch.

Success: Frequently Reinforce Ideas that are Productive and Profitable.

Style: Style is being yourself, but on purpose.

It's not who you know. It's how well you maintain your Rolodex(R).

You have to earn the right to do business with people.

Never overlook the business that is right under your nose.

Shameless self-promotion is not only desirable, it's essential. Advertise yourself!

You can't be too kind or too generous.

The quality of your life doesn't depend on your situations and circumstances, but on how you respond to them.

Change: Always inevitable, often good and healthful, rarely without some redeeming opportunity.

Challenge everything you do. Expand your thinking. Refocus your efforts. Rededicate yourself to your future.

It doesn't matter how good you are. The world has to know it.

It's better to do something for nothing than nothing for nothing.

Success: To position yourself ahead of your competition, you have to negotiate from strength: Who you are, who you are perceived to be, who is on your side.

Success: The future belongs to charismatic communicators who are technically competent.

Service: Good customer service is good for sales, but it is not good enough, we need to exceed our customer's expectations.

Success: There is natural talent, but not overnight success.

Success: Develop the art of being exceptional.

Make your decisions for your tomorrows not just your todays.

Report on the deals, handle the details.

There is no point going anywhere that people don't remember you were there.

If you change your thinking just a few degrees you'll see a whole new world.

There is no point doing well that which you should not be doing at all.

People do business with people they know;
People do business with people who do business with them;
People do business with people their friends talk about;
People do business with people they read about.

If you roll out the red carpet for a billionaire, they won't even notice it
If you roll out the red carpet for a millionaire, they expect it
If you roll out the red carpet for a thousandaire, they appreciate it
If you roll out the red carpet for a hundredaire, they tell everybody they know.

Leadership is the ability to decide what has to be done and then get people to want to do it

Leadership comes from the top down as it has traditionally, but in today's world it also has to come from the bottom up.

I don't judge companies by the CEO or people who fly in the corporate jets, I judge a company by the real people, the ones who answer the phone and carry your bags.