A quick preview of Patricia Fripp's Get What You Want! by Patricia Fripp
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A quick preview of Patricia Fripp's Get What You Want! by Patricia Fripp |
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CHAPTER
1 CHAPTER 2 Taking Responsibility for Yourself FRIPPICISM The quality of your life doesn't depend on your situations and circumstances, but on how you respond to them. Many people like to blame their problems on others. Parents usually rank first as scapegoats, followed in later years by hostile employers and rejecting lovers. Now, most parents do the best they can, raising their children the way they were brought up themselves. The mistakes they make result more from lack of knowledge than actual malice. Employers and lovers also have their own agendas and needs that don't always coincide with our own. As adults, we become responsible for our own choices, feelings, and self-esteem. Like it or not, we are the only ones in charge of our actions and reactions. It may be very comforting to see others as the manipulators of our behavior and the source of all our woes, but it is a real time waster. The day that you discover that you are in charge of you is the day you turn your life around... TOPICS INCLUDE: What Kind of World Do You Live in? Write Your Own Ticket Truth or Dare Who Makes You Healthy? Who Makes You Wealthy? Who Makes You Wise? Who Makes You Happy? "I Can Do That!" ETC. CHAPTER 3 Coping With and Creating Change FRIPPICISM Never argue with the inevitable. No one is a stranger to change. It visits us daily. Its challenge is so consuming of our daily lives that few have the luxury of contemplating its size of speed. Here are three ways to deal with change. --ACCEPT that everything, both good and bad, will change, and you'll usually be able to find something useful, good, and healthful in the new situation. --PARTICIPATE actively in the inevitable changes in your personal life, your company, your organization, and your country. Don't RE-act from necessity, letting events and other people dictate your life. --BELIEVE strongly that your actions influence the outcome. You CAN make a difference. Hope and optimism are terrific, especially when they're based on the realityof where life is now... TOPICS INCLUDE: Taking Risks Big Changes in the Workplace Whose Problem Is It? The Scandal of the Red Undies When You're Not Wanted Creating Change Yourself ETC. Return to Top CHAPTER 4 Cracking Your Comfort Barrier ROBERT FRIPPICISM Our aim shouldn't be to have an easy life, but to have a better quality of problems. If you're going to adapt to the frequent changes that bombard us, you're going to have to push past your comfort zone. Change, even good change, makes us uncomfortable. That's why we so often stick with old, unproductive habits, rather than trying something new. Adapting to change is going to make you feel uneasy, distressed, even miserable. This discomfort is absolutely necessary before you can become the person you want to be... TOPICS INCLUDE: What's the Best Defense? Handling the Discomfort Stretching Yourself Painful Mistakes Waiting...and Waiting The Discipline of Having the Best ETC. CHAPTER 5 Self-Image and Confidence ROBERT FRIPPICISM a Return to Top CHAPTER 6 Marketing Yourself FRIPPICISM There is no point going anywhere that people won't remember you were there. A woman at a Credit Union National Association convention asked me where I got my degree in behavioral psychology. "Behind a hairstyling chair," I told her, "...a twenty-four year degree." I have observed that many successful business people and entrepreneurs began their enterepreneurship at an early age... TOPICS Creating the Entrepreneurial Ethic The Kid and the Chocolates Ideas from Bright Young Executives Sitting in the Right Chair Report the Deals, Not the Details Everyone Can Be Creative ETC. Return to Top CHAPTER 7 Boosting Your Business Image FRIPPICISM It is not your customer's job to remember you. It's your obligation and responsibility to make sure they don't forget you. Suppose someone wants to do business with you. What is his or her first impression? What do they see, hear, smell, feel? Psychologist Marie Randall calls this "impression management," trying to influence people to think favorably of us... (Some people -- and businesses -- think self-images are what other people see, and anything goes behind the scenes. But a true self-image reflects your true self, even when no one is looking.) TOPICS INCLUDE: The Crucial Four Minutes Every Employee Is a P.R. Specialist Your Weakest Link Real People, Extraordinary Jobs Your Image When No One Is Looking Questions for Prospective Employees Handling Goof-ups ETC. CHAPTER 8 Talking Shop FRIPPICISM The future belongs to charismatic communicators who are technically competent. In business today, straightforward communication is imperative. This means from the top down and from the bottom up. I always ask executives one question: When was the last time you asked your assistant, your secretary, or anyone working under you what you could do to make his or her job easier? Top managers who complain about poorly motivated employees should hear what I hear from the people under them. These administrative assistants and managers complain to me, "We're all revved up. We're ready to get going, but our boss is so disorganized." "Why don't you go to your boss," I tell them, "and say, 'I'd like to really earn the money you pay me by doing more than I do now...'" TOPICS INCLUDE: Your Source of Power The Role of Role Models Three Good-Management Musts Seven Minutes to Say "Thank You" Interview Everyone You Meet What If You're Shy? ETC. CHAPTER 9 Friends and Lovers FRIPPICISM My mother told me: "You will never meet anyone without faults. Marry someone whose faults you can live with." (I have stayed single.) Power in life and business comes from three things: who you are, who you are perceived to be, and who is on your side. You can't choose your family, and if you are happy with your relatives it's a cause for major celebration. However, you do pick your friends and lovers, and the world generally lumps you in the same category with them. This simplistic assumption may not be entirely true, but it is an age-old adage that you are judged by the company you keep. TOPICS INCLUDE: Clean the Closets of Your Life (Five kinds of non-supporters to discard) Identify Your Cronies Great Pickup Lines Advice to the Lovelorn The Personal Safety Issue ETC. Return to Top CHAPTER 10 Working Smarter FRIPPICISM Your best clients are also the hottest prospects for your competitors. The only thing I've ever wanted in business was an "unfair advantage" over my competition. That simply means that I try to do everything a tiny bit better or more creatively or with more pizzazz. To work smarter, acquire an "unfair advantage" over your competition. It's really not hard... TOPIC INCLUDE: Building Your Advantage How the Smart Guys Do It (The Five Secrets) Standing Out in the Crowd ETC. CHAPTER 11 Make Success a Habit FRIPPICISM Success is not who you know, but who wants to know you. Our habits are part of us, built up like the layers of a pearl from our own juices. They can either provide a lustrous shield against adversity -- or a prison of our own making. Just a few habits can make a big difference in both how we handle and how we project ourselves. What new habits do you want to acquire? What old habits do you want to change? Which are habits and which are commitments? TOPICS INCLUDE: Habit or Commitment? Five Steps to New Habits Practical Uses for Ego Do You Want to Be Famous? ETC. CHAPTER 12 Finding Time FRIPPICISM Your future is the only time you have left. If you want to take charge of your life, you have to take charge of your time. Whether time is your friend or foe depends on how you use it. Too many people spend their time the same way they spend their money: they go for every bright trinket they come upon so there is nothing left for the important things... TOPICS INCLUDE: Clichès That Work Spending Time Like Money No Time for Planning How to Create Time Effiency vs. Effectiveness The ABCs of To-Do Lists Your Ideal Day Learn to Say "No" by Saying "Yes" Three Coping Styles AND DOZENS OF TIME SAVERS CHAPTER 13 Seven Tips for Turning Potential into Performance ROBERT FRIPPICISM You have to master technique in order to abandon it. Here are seven tips for turning your potential into positive actions. TIP #1. Understand which things deserve your energy. With so many fascinating opportunities before you each day, how do you decide which are for you? My brother, Robert, has formulated four questions for judging whether an action is appropriate for him.... TOPICS INCLUDE: Identify Low-payoff and High-payoff Activities Resist Emotional Blackmail Make Contracts with Yourself -- Before Someone Else Makes Them for You ETC. CHAPTER 14 Possibilities ARTHUR HENRY FRIPPICISM In life, no one is dealt all the aces. You just have to play the hand you have better than other people. Your whole life is a shifting prism of opportunities -- YOUR possibilities. No matter how much energy, persistence, and confidence you focus on your goals, you will miss some of the good stuff if you fail to notice opportunity. Keep yourself constantly open to possibilities... TOPICS INCLUDE: Make Yourself Indispensable "That's Impossible!" The Five Essentials of Life Inspiring Others with Your Possibilities ETC. Return to Top CHAPTER 15 Making Things Happen FRIPPICISM So-called "ordinary people" can make exceptional things happen. When you go to work each day, how do you think about what's ahead? Do you think, "I've got sixteen customers to deal with"? Or do you think, "I've got sixteen opportunities to transform people's lives"? Do you say, "I'll be spending eight hours shuffling papers" (or flipping hamburgers, bagging groceries, answering phones, or greeting patients)? Or do you think, "I'll be spending eight hours as an indispensable part of a terrific team that makes people happier, healthier, or more prosperous and the world a better place"? What are the chances that people who choose the former responses will make a powerful difference in other people's lives? And what are the chances that people with a passionate, positive vision of what they do will fail to make such a difference? TOPICS INCLUDE: Make Your Own Breaks Market Yourself Shamelessly Don't Be Normal Getting Others Started You Have to Ask ETC. Return to Top CHAPTER 16 Speak Out FRIPPICISM It doesn't matter how good you are. The world has to know it. Outside the privacy of your own home, all speaking is "public speaking." There is no such thing as "private speaking." If you can stand up and speak eloquently and with confidence — or at least stagger to your feet and say anything at all — you will be head and shoulders above your competition... TOPICS INCLUDE: Promote Yourself How to Give a Speech Promote Your Business Bombing in Front of an Audience ETC. CHAPTER 17 When Things Go Wrong ROBERT FRIPPICISM Things are not as bad as they seem, They are worse than that. They are also better than that. (We do not see life as it is, but as we perceive it to be.) "How many of you have had things go wrong in your business that seemed devastating at the time?" I asked an audience of Women Entrepreneurs in San Francisco. Everyone raised a hand. Some people put up two hands. Like many of you, I have had a wonderful business, great employees, and many successes. I have also been disappointed, had hard-earned funds embezzled, and had people quit at the most inopportune moments. I managed to live through every single experience, and grow from it. It's relatively easy to look back at business disappointments and realize that they were just part of a regular up and down cycle. When you survive a few such cycles, you become a lot more valuable to your clients. Personal disasters are also part of the inevitable cycle called life. That's why the more we experience, the more philosophical we become about events, both business and personal, that would have been shattering when we were younger... TOPICS INCLUDE: Seven Tales of Survival What to Do When Your World Falls Apart ETC. CHAPTER 18 Your Love Affair with Life FRIPPICISM If you don't have a romance with yourself, it will be a lot tougher to have a romance with other people and with life. More than anything else, people ask me, "How can I know what I want? I'm intelligent and well educated," they say. "I have a good job and I'm not unattractive. But how can I know what I want?" My reply is a question. "If in five years you are doing exactly what you're doing now, in the same job, with the same company, with the same friends-if you look the same, and you spend your free time doing the same things-would you be happy?" If the answer is no, then the next question is, "What would make you happy?" TOPICS INCLUDE: Take Inventory The Three Stages of Love Affairs Pretend You Own the Company Love in a Less-than-Perfect World Rekindling the Spark That Mystical Click ETC. 
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