Leadership and Management

Every organization has problems. The root causes are people, sooner or later... and it's usually sooner. It's been said that most organizations are over-managed and under-led. We agree.

You have a significant opportunity to move your organization to a higher level of effectiveness and efficiency by turning your managers into leader/managers. In other words, every manager must know not only the fundamentals of managing (doing things right), but also know the what, when, why, and how of leadership (doing the right things).

The vast majority... and the essential members of your organization... are knowledge workers. With few exceptions, knowledge workers must be led, not managed. Furthermore, your critical resources are in your knowledge workers' heads. And they choose, everyday, whether to apply their knowledge and skills... or to even show up.

They are asking themselves a key question, "What am I becoming as a result of being a member of this organization?" The answers must be, for them to remain highly committed, "I'm challenged. I'm learning. I'm becoming broader, deeper, and better."

Ask yourself, "Are my knowledge workers learning how to be both better managers and better leaders?" The answer must be yes. You don't have a choice in the medium-term or, increasingly, even in the short-term.

You may find the work on management by Peter Drucker and the leadership research conducted by Kouzes and Posner compelling, as we do. Their findings, coupled with our own years of broad, hands-on experience in numerous industries, companies, and functional areas combine to provide you with a variety of opportunities to significantly increase your leader/manager capabilities.

David Palmer, PhD

About David R. Palmer, Ph.D.

Dr. David Palmer is an experienced management consultant, executive, educator, negotiation expert, and professional speaker. His expertise includes twenty-six years of experience in the areas of management, marketing, organizational development, finance, negotiations, price negotiations, and research.

Learn more about David R. Palmer


Contact us directly at (415) 753-6556 for more information on Leadership & Management Training or submit a secure contact form.