Background:
The company's mission is to help our clients become better at acquiring new customers, keeping them, and making them aware of the client's other products and services. We accomplish this by determining our clients' needs, then blending Sales Force Automation technology and training to help attain business objectives.

Chuck Wasekanes has been implementing Sales Force Automation (SFA) and Customer Relationship Management (CRM) projects since 1992. He started ASA in 1996.

Focus:
ASA specializes in project implementations of 25 or fewer users. ASA is small by choice. We believe this allows us to maintain better quality control. A sole proprietorship, our staff consists of Chuck Wasekanes, owner, Fran Benson, Client Services Manager and others who are specialists in various areas of SFA implementation. They are called upon as needed.

Most SFA implementations are not successful! At ASA, we do everything possible to insure successful implementation initially and on a continuing basis. We accomplish this by taking the time to really understand what our clients expect to achieve as a result of the implementation. Next, we take the time to understand existing processes within departments who will have access to the system and how the implementation will facilitate performance of their tasks.

Training:
Employees must be prepared to accept the change a SFA implementation brings to their jobs. They must accept and be able to use the system. Once installation is completed, we train your staff in appropriate aspects of system use and operation.

Summary:
We believe in providing the highest level of service. We take ownership of clients' problems and work together with them to attain satisfactory solutions. This is our purpose.

CONSULTING, TRAINING, SOFTWARE SALES
634 29th Avenue, San Mateo, CA. 94403
650-345-9289
chuck@acmesfa.com