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How to Get, Keep, and Deserve Your Customers

Multi-Dimensional Package, DVD, CD and More on Customer Service, Customer Loyalty, and Employee Motivation

How to Get Keep and Deserve your Customers DVD and CD on Customer ServiceIncrease customer loyalty; develop skills your competitor wishes you didn't know; motivate your employees and increase their commitment to the goal; make yourself indispensable to your client; promote your business in a high-tech, low-tech and no-tech world.

"This is the perfect DVD to show at your internal meetings. Even if you can't hire her in person, you can benefit from her energy and ideas."
—Dan Maddux, Executive Director, American Payroll Association

Includes: DVD, Audio CD, and Bonus Articles. (To access bonus materials - put in computer, open folder, then double-click on PDF icons to open.) Please note: the content of the DVD and CD is the same; this way you can watch the DVD and reinforce the ideas with the CD while you drive.

DVD, Audio CD, & Electronic Bonus Articles - $75.00 (1.0 lb)

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