As a budding entrepreneur embarking on my journey with my upscale men’s hairstyling salon, I vividly remember attending my first management seminar. This was, of course, many moons ago, yet one statement from that day has stayed with me: ‘Your business is as good as your worst employee.’ Quite the alarming thought, isn’t it? Fast […]

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When you count your riches, do you do it in money or memories? For me, memories win out every time. At this point, most of my friends and I enjoy experiences together instead of exchanging gifts. Many years ago, on my first and only trip to speak at a series of events in South Africa, […]

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Criticism, or as you may prefer to call it, “constructive feedback,” is an invaluable resource for anyone looking to refine their presentation skills. While the sting of criticism can be unsettling, embracing it as a tool for growth is a hallmark of a seasoned professional. The Audience as Critics In my extensive career as a […]

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To win your audience’s heart and mind, it’s essential to forge an emotional bond right from the beginning of your presentation. However, what does that really mean, and how do you execute it effectively? Case Study: Changing the Point of View During one of my training sessions, Stephen, who has lived with deafness since birth, […]

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 That Leads to Contacts and Contracts Let’s talk about one of my favorite subjects: making an unforgettable impression in business. You know, the kind of impression that not only lands the deal it also solidifies your reputation as someone people simply must do business with. A Tip of the Hat to Business Success I’m sure […]

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Your ability to engage an audience is more than just a technique; it’s a disciplined approach that weaves together various elements to create a captivating experience. Following up from part one The Power of Your Opening – Unleash the Potential of the First 30 Seconds, discussed 5 opening techniques from my recent book with Darren […]

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Rehearsal is the secret sauce to a memorable presentation that will leave your audience buzzing with excitement and wanting more! Don’t even think about skipping this crucial step – it’s the ultimate key to unlocking your full potential as a speaker. Step 1: Embrace the Power of Rehearsals Once you’ve fine-tuned your talk, it’s showtime! […]

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When you deliver a presentation, have a conversation with senior management, or network in your professional community do you sound intelligent, powerful, polished, articulate, and confident? To sound more intelligent: Pace your words, speaking just a bit more slowly to allow yourself time to select the most appropriate vocabulary and to give the impression of […]

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That is, their heroism is externally driven. The challenge comes from the outside.
The ordinary, everyday hero is reliably, repeatably & responsibly heroic on an ongoing basis.
Although this category of hero is described as ordinary, such heroism is already extraordinary.
The world continues to turn because of the heroism of ordinary heroes.

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