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Do You Realize You Can Make Every Conversation an Education?

by | Mar 9, 2025 | Blog, Business Sales Presentations, Communication and Marketing, Customer Service Skills, Effective Business Communication Skills, Professional Career Development

From a young girl who loved to work in my father’s office during school holidays, I have always been fascinated with business. The first day I went to work as an apprentice hairdresser, Dad said, “In your career, do not concentrate on making a lot of money. Rather,...

How to Earn Business from Influential People (Without Selling to Them)

by | Mar 2, 2025 | Blog, Career Success, Customer Service Skills, Effective Business Communication Skills, Networking, Your Business Success

As I transitioned from cutting the hair of ambitious professionals and the movers and shakers in San Francisco’s Financial District, I always asked about their business. Their advice helped me, and many stories gave me great content for my earlier presentations...

The Shocking Truth Unveiled! A Journey Through Time

by | Dec 15, 2023 | Communication and Marketing, Customer Service Skills, Effective Business Communication Skills, Executive Leadership, Patricia Fripp Articles, Professional Speaking, Your Business Success

As a budding entrepreneur embarking on my journey with my upscale men’s hairstyling salon, I vividly remember attending my first management seminar. This was, of course, many moons ago, yet one statement from that day has stayed with me: ‘Your business is as good as...

Want to Get Ahead? Here are 6 Characteristics that Will Help

by | Jan 26, 2023 | Customer Service Skills, Effective Business Communication Skills, Patricia Fripp Articles, Professional Career Development, Your Business Success

Take advantage of every opportunity. I began my career as a hairstylist. Now that I am decades into my next career, I am often asked, “Patricia, how did you become a speaker, author, and executive speech coach?” The simple answer is by noticing and taking advantage of...