A sales manager’s shocking secret and four sales secrets to help you sell more… I Did Not Expect to Hear This! Imagine my surprise when the national sales manager said this to 60 of his top associates, “At lunch, the sales team and I decided we have no idea how we managed to sell anything […]

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How to Make More Sales More Often – Even When Working at Home Would it surprise you to know that many of my clients are driving more business while their associates are working from home? Yes, they are more successful than when everyone went into the office and went out to meet clients and prospects […]

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As a presentation skills expert, people frequently ask, “Patricia, what happens when I have to cut my presentation?” For professional speakers, it is not uncommon to be booked for an hour’s time and have your slot cut to 40 minutes to keep the client on schedule. Business meetings often run over and take a lot […]

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The key to connection is conversation. The secret of conversation is asking questions. The quality of the answers you receive depends upon the quality of your questions. That is critical in sales. Learning how to ask relevant questions was an important part of my own educational experience. When I was a young woman, I was […]

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When you deliver a presentation, have a conversation with senior management, or network in your professional community do you sound intelligent, powerful, polished, articulate, and confident? To sound more intelligent: Pace your words, speaking just a bit more slowly to allow yourself time to select the most appropriate vocabulary and to give the impression of […]

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It is not your customer’s job to remember you. It is your obligation and responsibility not to let them forget you. We all know it is easier to resell your satisfied customers than find new ones. However, you are failing your customers if they don’t know how you can serve them in different ways than […]

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