How to Make More Sales More Often – Fripp Web Event on July 22 Would it surprise you to know that many of my clients are driving more business while their associates are working from home? Yes, they are more successful than when everyone went into the office and went out to meet clients and […]
Read More...Why & How to Deliver Good Customer Service at Every Level
Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]
Read More...When A New Relationship Is Worth Millions – Expert Advice
How do you handle a sales presentation when a new relationship is potentially worth millions? Use these four principles to help you and your sales team create a new client relationship.
Read More...Success Stories – What Happens When You Market to Competitors?
Before we look at what we say to convince any prospect to do business with us, we need to remind ourselves of the amount of preparation that goes into getting the appointment. What is lost if we do not take the opportunity as seriously as we should? Listen to a short segment from my online […]
Read More...It is Not Your Customer’s Responsibility to Remember You
It is not your customer’s job to remember you. It is your obligation and responsibility not to let them forget you. We all know it is easier to resell your satisfied customers than find new ones. However, you are failing your customers if they don’t know how you can serve them in different ways than […]
Read More...How to Get Started in The Speaking Business
If you haven’t heard the story of how I launched my speaking career, here’s a snapshot. Read below or enjoy this brief video, recorded at one of my events for speakers, coaches, consultants, and trainers:
Read More...When A New Relationship Is Worth Millions – Expert Advice
Imagine my surprise when the national sales manager said to 60 of his top associates, “At lunch the sales team and I agreed, we have no idea how we managed to sell anything before we met Patricia!” He told me, “It takes a year for us to get the opportunity to deliver an hour presentation […]
Read More...What Is The Biggest Mistake Sales Professionals Make?
“Patricia, what is the biggest mistake sales professionals make?” I was recently asked this in an interview. My answer? Not rehearsing. I expected to hear, “We lock the presentation team in the board room for a week. We go over our parts, video, and review. Then we bring in at least five different audiences of […]
Read More...Why Video Matters & How to Make It Work for You
With current technology, you might not be surprised at how often I’m asked, “How do you use video in your business?” As often and in as many ways as possible! We have a green screen, professional lighting, and great recording equipment, and my assistant has become highly proficient at adding backgrounds, images, and branding. This […]
Read More...How to Stay Clear, Concise & Focused on Your Prospect’s Needs
Selling to large enterprises can be complex, but your sales presentation does not have to be. You are often speaking to the audience of your audience. In other words, your presentation will be repeated and discussed for months with individuals you may not have met. When your message is clear, concise, and focused on the […]
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