It never ceases to amaze me that intelligent, well-educated, and ambitious professionals frequently overlook developing the number one skill that is guaranteed to position them ahead of the crowd. Namely, the ability to stand and speak eloquently in public, or at least stagger to their feet and say anything at all. What is it about […]
Read More...3 Superb Story Suggestions to Make More Sales
Even the most hardened prospect can’t resist a good story when it is well told. Keep in mind, the reason you tell stories is that your prospects will not remember everything you say. They will, however, remember what they see and feel while they listen to you speak. Rely on three powerful story formulas to […]
Read More...7 Easy Tips for a More Powerful Sales PowerPoint
Does yours add to or distract from your message? When I ask my clients, “How long is your sales presentation,” it scares me when they answer, “12 slides.” Or if I ask, “How do you design your sales presentation,” it’s downright terrifying to hear them say, “We get the slide deck.” If you start creating […]
Read More...How to Close More Sales with Great Questions
The Quality of Information You Receive Depends on the Quality of Your Questions As a seasoned sales professional, you are familiar with the importance of asking good questions in order to discover how a prospect can benefit from your product or service. The right questions give you good information that will move the conversation and […]
Read More...4 Sales Secrets You Need to Sell More
A sales manager’s shocking secret and four sales secrets to help you sell more… I Did Not Expect to Hear This! Imagine my surprise when the national sales manager said this to 60 of his top associates, “At lunch, the sales team and I decided we have no idea how we managed to sell anything […]
Read More...Why and How to Deliver Good Customer Service at Every Level
Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]
Read More...Success Stories – What Happens When You Market to Competitors?
Before we look at what we say to convince any prospect to do business with us, we need to remind ourselves of the amount of preparation that goes into getting the appointment. What is lost if we do not take the opportunity as seriously as we should? Listen to a short segment from my online […]
Read More...It is Not Your Customer’s Responsibility to Remember You
It is your obligation and responsibility not to let them forget you. We all know it is easier to resell your satisfied customers than find new ones. However, you are failing your customers if they don’t know how you can serve them in different ways than they first engaged with you. Never assume that customers, […]
Read More...How to Get Started in The Speaking Business
If you haven’t heard the story of how I launched my speaking career, here’s a snapshot. Read below or enjoy this brief video, recorded at one of my events for speakers, coaches, consultants, and trainers:
Read More...When A New Relationship Is Worth Millions – Expert Advice
Imagine my surprise when the national sales manager said to 60 of his top associates, “At lunch the sales team and I agreed, we have no idea how we managed to sell anything before we met Patricia!” He told me, “It takes a year for us to get the opportunity to deliver an hour presentation […]
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