Do you know how to be a leader who inspires action and commitment from your team? Laura Stack of Leadership USA and I recently met to talk about how leaders can inspire action and commitment. I share this recording and transcript of our webinar. Enjoy!
As an executive speech coach, I remind clients that specificity builds credibility. Eliminate words that have no meaning. It’s a bad habit to start sentences with a meaningless “And…” or “But…” This is true both in writing and speaking.
When I spoke at the Ragan Speech Writers conference, I met experts like Rob Reinalda, Executive Editor at Lawrence Ragan Communications. I share Bob’s excellent recommendations, first published in Ragan Communications, to improve your public speaking and business communications. Let Bob’s advice help you to choose your words carefully to build credibility, sound intelligent, and make your message understood. (more…)
What’s the secret to mesmerizing any audience of any size at any time? There’s a simple and profound answer. How often have you sat in an audience and been mesmerized by a speaker? Did they reach out and grab you in such a way that you thought, “Wow, the speaker’s talking just to me”? Was it the compelling content of a scintillating story?
I share this segment from FrippVT, my fast, easy, convenient way for you to become a powerful, persuasive presenter. It’s a highly-interactive, learn-at-your-own speed, online learning program. Enjoy!
Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations.
At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that one customer – but everyone he or she knows as well. After all, word of mouth works both for or against you.
I share this perspective on life and speaking from my brother, Robert Fripp, founding and ongoing member of the band King Crimson. Enjoy!
“The Rule of Three” is a writing principle suggesting that a trio of events or characters is more humorous, satisfying, or effective than other numbers. Audiences are more likely to remember information conveyed using “The Rule of Three.” This is because the three elements provide brevity and rhythm with the smallest amount of information needed to create a pattern. It makes an author or speaker appear knowledgeable while remaining both accessible and catchy.
John Amatt is a mountain climber, explorer, and popular motivational speaker. I had the pleasure of meeting him and learned from our meeting. Enjoy this story he told me.
When John Amatt led the 1982 Canadian team on a successful Mount Everest expedition, only three people reached the summit. Many climbers who were part of the team, whose lifetime ambition was to stand on top of Everest, made the conscious choice to stay in the base camp. Why? (more…)
Your speeches are more effective when you include great personal stories.