A sales manager’s shocking secret and four sales secrets to help you sell more… I Did Not Expect to Hear This! Imagine my surprise when the national sales manager said this to 60 of his top associates, “At lunch, the sales team and I decided we have no idea how we managed to sell anything […]

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Stories are the best way to inspire and motivate. I was coaching an executive with the Gap. He needed to inspire action and commitment. I first asked him to tell me about himself. He said,“I’m a newly promoted vice president and this is my first speech to the company since my promotion.”

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Good to Great Presentations Virtual Keynote Speech Patricia Fripp Under the Magnifying Glass: Good to Great Presentations Virtual Keynote Speech Delivered by Hall of Fame keynote speaker and presentation skills expert Patricia Fripp. This was delivered at District 1 Toastmasters Spring Conference 2020. The keynote content covered in this presentation is on how to connect […]

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The key to connection is conversation. The secret of conversation is asking questions. The quality of the answers you receive depends upon the quality of your questions. That is critical in sales. Learning how to ask relevant questions was an important part of my own educational experience. When I was a young woman, I was […]

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“We Are Here to Talk About Heroes” I was coaching a gentleman who needed to inspire action and commitment. Ed worked with The Gap, and I said, “Okay, Ed, tell me about yourself.” He said, “I am a newly promoted vice president of a certain division, and this is my first speech to the company […]

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Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]

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 John Amatt is a mountain climber, explorer, and popular motivational speaker. I had the pleasure of meeting him and learned from our meeting. Enjoy this story he told me. When John Amatt led the 1982 Canadian team on a successful Mount Everest expedition, only three people reached the summit. Many climbers who were part […]

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Practice Makes Perfect – Or Does it? I’m a believer in learning through repetition and reinforcement. However, as we practice and rehearse our presentations we need to ask ourselves, “Am I practicing to improve or to reinforce bad habits?” The reality is that we are doing both. You’re familiar with the expression, “Practice makes perfect.” […]

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