It is not your customer’s job to remember you. It is your obligation and responsibility not to let them forget you. We all know it is easier to resell your satisfied customers than find new ones. However, you are failing your customers if they don’t know how you can serve them in different ways than […]

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Is fear of death really second only to fear of public speaking? Maybe you can relate? A presentation is the most cost-effective way to generate interest in your services, products, expertise, or organization. Consider, how many contacts, clients, buyers you might capture with a 20-minute talk? If the thought of a great outcome isn’t enough […]

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Imagine, you’ve done all the work to prepare and rehearse a major presentation and at the last minute you’re told, “I’m so sorry, but we’re short on time. Can you give us the five-minute version?” Is it possible to shorten a presentation without losing all of your impact? Yes. Don’t panic. After all, a sound […]

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When you’re an engineer presenting at a user meeting or customer conference, you are the expert on the topic you plan to deliver to your customers. Remember, your audience does not want to know everything you know; they just need to know about the subject of your presentation. You can connect with your audience, regardless […]

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Your presentation can be powerful and persuasive when you connect with your audience both intellectually and emotionally. Eye contact is essential to creating an emotional connection with an audience of any size. This is true whether you’re speaking one-on-one or delivering a formal presentation from the stage. Eye contact gives you an edge in business. […]

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Subtle changes can make a tremendous difference in your public speaking. Here are a few of my inside secrets on editing to ensure that your presentation is a success. A “pithy” presentation is “to the point” and “forcefully expressive.”  That’s powerful.  The word “edit” is commonly misused as a synonym for “delete.” However, “edit” actually […]

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Designing a presentation starts with the creative process, which can be messy. PowerPoint is tidy, but should only come in later when preparing a presentation. I love PowerPoint. Maybe you do too? Remember, however, that PowerPoint is a visual aid.

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As a presentation skills expert and the creator of FrippVT, I always say, “Specificity builds credibility.” I adopted this expression, from my Silicon Valley colleague, David Palmer because it is so true. Specificity is the key to credibility. Every day I listen to intelligent engineers, experienced leaders, and true experts in every field and find […]

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