How to Communicate in Challenging Times – Expert Advice for Leaders

Great communication is essential to great leadership. In challenging times, this is even more true. As a leader your team members, partners, and customers want to hear from you. They need to hear the truth, both good news and bad.

They want to look into your eyes, even if it is through a computer screen, and see that you are authentic and empathetic. Although charts, graphs, and detailed PowerPoint slides have their place in presentations, this isn’t the time to entrust your message to visual aids. Instead, create an energetic intimacy through your delivery. (more…)

How to Use Zoom for Business & Look Like an Expert

With hundreds of millions now working from home and communicating through Zoom, you have an advantage when you understand how to make Zoom work for you. Patricia Fripp and Director of Client Experience for FrippVT, Paul Griffin team up to share their best practices and technical expertise to help you get the most from Zoom:


How to Sound Intelligent, Powerful, Polished, Articulate & Confident

When you deliver a presentation, have a conversation with senior management, or network in your professional community do you sound intelligent, powerful, polished, articulate and confident?

To sound more intelligent:
Pace your words, speaking just a bit more slowly to allow yourself time to select the most appropriate vocabulary and to give the impression of thoughtfulness.


How to Write A Good Acceptance Speech: Great Example

Good Acceptance Speech How to Example from APAHow do you write a good acceptance speech? Start early, be yourself, honor those who’ve helped you, state your connection to the organization giving you the award, and rehearse…again…again and again.

Every year the American Payroll Association honors their Man and Woman of the Year. The next year at the annual conference call Congress they deliver a five-minute speech to almost 2,500 of their peers. I’ve had the honor of speaking at twenty-one APA’s Congress events and working with APA’s leaders and speakers. Dan Maddux, the APA’s very creative Executive Director, and his convention team always have amazing themes and sets. As you can tell the 2018 theme was James Bond and Pay for Another Day.

David Wakeling’s Payroll Man of The Year Speech 2018